I traveled to Anchorage (ANC) with a friend and stayed at the Baymont Inn. My friend was on the third floor, while I was on the second floor. When I checked in, the receptionist informed me that cleaning would only occur upon request, which I was perfectly fine with.
On the third or fourth day of my stay, I requested that my room be cleaned, and they did so. However, on the seventh day, the receptionist told me that I needed to move to another room because they conduct a deep clean for guests staying more than seven days. I didn't argue and moved to a room on the first floor.
What frustrated me was that my friend on the third floor was not asked to move. Why was it only me? Another issue arose when I was in the first floor room; my previous room was assigned to someone else who was loud and noisy, making it difficult for me to sleep at night. I approached the receptionist to complain, and he dismissed my concern by saying, âWhy are you making a useless complaint? You and the person above you have the same rights.â I asked him what he meant by âuseless complaint,â and he immediately apologized and spoke to the guest above me.
Finally, I expressed that I didn't want anyone entering my room while I was out, but someone still went in. I knew this because they folded a towel I had left on the floor. Although nothing was taken, my privacy was not respected.
