2/10 Horrible
Steve
8 oct. 2024
I live in Brevard…an area hard hit by hurricane Helene. I was in Montana when the storm hit. A few days after the storm I flew to Atlanta and rented a car (my flight to Asheville had been cancelled) and drove to Brevard. We had messaged the hotel to tell them we would be arriving late. We had a prepaid and confirmed reservation. When we arrived at the hotel I was told there were no rooms available…nor were there any rooms in the area available. When I asked the front desk person about my confirmation he said they had cancelled our reservation even though they had charged my credit card. I had to drive back roads avoiding downed trees and power lines for almost an hour to get to my house which had no power or water arriving at 2:00 AM. No…I do not rocommend this hotel!
Steve
Séjour de 1 nuit en octobre 2024