4/10 Médiocre
Craig
Voyage en couple
3 janv. 2025
Les points forts : Personnel et service
Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement
We wanted to save money on our trip, and Hermosa was priced much lower than any other places - for good reason.
Reception was very courteous. We stored our bags in a back room before check-in, and we were able to keep our valuables in the front office.
When we checked in to our cottage, space was a major issue. One side of our bed was against the wall, so it was difficult to get into bed. We had to close the bathroom door to get to the kitchenette. The toilet seat was so close to the bathroom wall that it was difficult to sit. The shower was so narrow that my partner knocked the shampoo holder off the wall when turning around. A shelf hung low over the bathroom sink so you had to get your face under it to wash.
Other issues:
- there was hair on our sheets
- shower water randomly changed between hot and cold
- no eating utensils in kitchenette
- an outside light shined through the kitchen window curtain into the bedroom all night
- microwave was broken – repair guy promptly replaced it with another, but that had dried paint all over it
- when we reported a sustained and loud verbal argument from another unit, the hotel said we could call the police ourselves (although the microwave repair guy said he would check when he came to our room)
- unit exteriors are in disrepair, with peeling paint
If you are desperate to save money on Catalina, Hermosa is pretty cheap, but if you expect the basics you’d get anywhere else, I would not recommend it.
Craig
Séjour de 3 nuits en décembre 2024