8/10 Bien
Patricia
23 janv. 2025
Les points forts : Personnel et service et équipements
This property's maintenance was fair. The window in my room and some windows in common areas did not close properly allowing for frigid air to enter into the indoor spaces.
The overall cleanliness of the room space was excellent, However there were a few things that were neglected from the prior occupant that I addressed personally: I cleaned the microwave and refrigerator (it was stuck shut by something sticky), defrosted the freezer (it was VERY gross), and repaired the coffee pot (the rubber hose from the heated water into the coffee drawer was not attached and the water was going all over the desk!). Cleaning these items left a few face cloths looking a bit grungy, but I figured it was a good trade for a little bleach! The staff was friendly and helpful and quick to respond to requests. The breakfast buffet was extensive and delicious. When issues arose, staff was quick to respond: the bird who visited breakfast was "helped" back outside and a guest who left their car running in the parking lot for hours before it was discovered was "tracked down" and notified accordingly. Great job! Snow was cleared away from the common areas effectively. I definitely would stay in this facility again and expect to in the future as I have family in the area I'll be visiting again!
Patricia
Séjour de 3 nuits en janvier 2025