2/10 Horrible
Lindsey
20 oct. 2024
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
When we arrived, a man in an old tshirt walked out from the back. Didn’t greet us or anything, just asked for our last name. Once I gave it to him, he didn’t ask for a card for incidentals or anything and just handed me a card and said “229”. He literally then left and went back into the room behind the desk. Nothing about breakfast or when checkout was- nothing! I started chuckling because it felt like I was on a hidden camera show, it was so bad. We opened the door to our room and it smelled SO strongly of cigarette smoke. My daughter was coughing and put her shirt over her mouth. I went to open the window (which was already unlocked). The phone in the room didn’t appear to be hooked up, so I called the front desk from my cell phone. The man working the desk must’ve been expecting my call because he picked up and said “hello”, not something like “thank you for calling Super 8”. When I told him about the smell, he insisted the room was non-smoking. He also said there was nothing he could do, as there were no other rooms. After I hung up, my daughter noticed a hole in the bedspread. We ended up leaving and finding another hotel, as there is no way we could’ve slept with that smell. Absolutely the worst hotel I’ve ever been to.
Lindsey
Séjour de 1 nuit en octobre 2024