First impression:
The staff are very friendly and warm, very nice atmosphere in the lobby and family friendly. This review does not reflect poorly on them at all!!
For breakfast:
This is the first motel/hotel I’ve ever seen where they won’t allow you to take your breakfast to your room after you make it. This was a huge inconvenience as my husband has health issues and waking up and walking to go eat only happened one time the 5 days we stayed. And I couldn’t bring him his food because it was clearly posted near each food item not to take any food or water to your room from the lobby kitchen area. This also surprised me as my two young girls have been sick and I really didn’t want to have to walk them outside to go eat and cough around other people as well. In my own opinion, this is a huge inconvenience for a mother with two children and a sick husband who takes his breakfast in bed.
(I am assuming the food rules are relevant to the fact that this property has a major cockroach infestation, but because there are refrigeration units and microwaves in the rooms I find this rule to be a bit unfair and unnecessary.)
For the room:
cockroaches, broken bath plug, toilet paper roll holder is missing/broken, floors don’t look like they’ve been mopped or swept recently(sticky, ew??), food was on the bed liner from last guest, there were dead cockroaches on the edge of the rooms, the remote was filthy, a used box of tissues was still in our room, and the bath tub had hairs in it.
