6/10 Satisfaisant
vicky h.
15 août 2023
Les points forts : Propreté
dissapointed
Hi first of all can I say the property itself was lovely. the beds were very comfy along with the pool was very clean. upon looking around the property we started to notice things. The air con above the garage didn't work, which meant to of our children had to sleep on mattresses on floors of their brothers. it took 5 days for the air con to get fixed. But the checks should have been done prior to our arrival. Also the Internet didn't work above the garage in fact there wasn't any. We didn't know how to turn on the lights outside, I asked and Ana said she would get back to me, and let's say I'm still waiting on her to get back to me. Also there was a major issue with wasps. We found and destroyed 4 nests ourselves as they were swarming the BBQ area and pool, resulting in my 16 month old grand daughter getting stung several times. On the second to last night we came home from having tea out and found the kitchen frame on the work top along with the windows smashed and the oven door destroyed. I reported this straight away, Not knowing if someone had broken in, we was very unsettled as we were left to sleep in the property. The next day someone did come and remove the glass and put the window frame back in but didn't block the window so yet again we was left to sleep with the kitchen window with no glass, anyone or anything could of got in. This property wasn't maintained for anyone to stay in. No checks was done on the Air con around the property or the Internet
vicky h.
Séjour de 14 nuits en juillet 2023