4/10 Médiocre
Stella B.
29 déc. 2024
Les points faibles : Propreté
Needs some work
I regret not reading the reviews before booking. The owner did contact me a day before arrival to inform me that the cleaner couldn’t attend, which I understood, and they offered a partial refund for the cleaning fee. However, the property was in poor condition. The carpets were badly stained and damaged, the windows had cobwebs with flies and spiders, and the walls were filthy. To make things worse, the air conditioning didn’t work during our stay, which was problematic with a 44-degree temperature. When I contacted the owner, they couldn’t resolve the issue because it was December 23rd.The BBQ was covered in old grease and food debris, making it a fire hazard, and the dishes were dirty, requiring us to wash them before use. The owner later mentioned the property was priced lower because of these issues, but I wasn’t informed of this when I booked.I was refunded 70, but honestly, I’d have preferred to pay a proper cleaning fee and not have to spend my holiday cleaning. On a positive note, the outdoor area was well-maintained, and the alfresco space was great.
Stella B.
Séjour de 4 nuits en décembre 2024