8/10 Bien
Bruce
Voyage en couple
23 août 2024
Les points forts : Services et équipements et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The reception ladies gave us a very warm and friendly welcome on arrival, very kind and helped us immediately by finding parking and bringing our luggage to our room.
The breakfast and restaurant team were outstanding! Every single meal was a delight.
Staff did everything to make you feel special, welcome and eager to serve you to all your needs… good job to you all!
The buffet itself was good, fresh, clean and tidy… the extra breakfast menu with different egg styles, smoothies,… one definitely looked forward to wake up and go to breakfast and same for dinner!!
So why the only 3 stars???
The hotel itself is gorgeous, new, clean, cozy,… really enjoyfull to stay at and definitely a great place…. So why the only 2 stars???
Here are our reasons for the 2 stars:
- just one complimentary bottle of water upon arrival that’s it. So if you’re thirsty or coming back from your daytrip with 35 degrees outside or want to take your meds you have to take a 5€ mini bottle of water out of the minibar??? We started buying our water at the next door nightshop… not done for a hotel with this standing
- housekeeping was bad and needs to improve, not a 4 or 5 star hotel worthy! beds were badly and roughly made. not nice at all! at first, used glasses were left as is on the table and after having told this to the reception, glasses and cups were just rinsed in the bathroom sink and put on the table like that not even dried…
Not what you’d expect when paying this price but still a good vacation!
Bruce
Séjour de 7 nuits en août 2024