6/10 Satisfaisant
Angela
Voyage en couple
23 nov. 2024
Les points forts : Propreté
Concept is nice, bed was fairly comfortable and the shower was very nice. Valets both in the evening and in the morning were short and rude. The self check-in and out and all the “self-service” is a poorly veiled attempt to cut staffing costs. Made everything more difficult and there was no one to ask questions. Tv and projector were not working in our room with no indication on who/how we could reach out to get it fixed. Kept getting offered the free late check out at 1pm but no way to actually get the late check out. Overall a decent stay, but the attempts to be modern made the whole stay more frustrating and difficult. Definitely not worth the price if you’re not going to staff the hotel or offer guest support.
Angela
Séjour de 1 nuit en novembre 2024