4/10 Médiocre
Inaki
22 mai 2023
Huge Disapointment
Huge disapointment with this hotel.
Photos don't reflect the reality : hotel with a strong lack of care and maintenance. Rooms are very old especially the bathroom (photos attached). We also had dirty bed sheet with holes.
The swimming pool was dirty / water was flashy green and opaque. This is part of the high prices and were unable to enjoy it. (They justified it as filter issue, and not the first time that happened). + bleach stained beach towel.
Breakfast was limited in quality and service extremely long (1H to get a yoghurt with granola - having only to serve 3 tables).
Be careful with this hotel as high end prices are not justifiable.(Except for the views and balcon in the room).
We were supposed to get a voucher of $23 as VIP access (from Hotels.com) but staff was not aware, then we didn't have the opportunity to use it...
Inaki
Séjour de 2 nuits en mai 2023