This was our first time staying here, and it was for my birthday weekend, celebrating with family. Unfortunately, from the moment we arrived, the service at the front desk, poolside, and the restaurant was disappointing. Although our group was large, we’re experienced travelers and always tip well, especially since many of us have worked in restaurants and food service. However, the majority of the staff provided poor service, with a few exceptions who were kind and accommodating. Overall, the experience was underwhelming, and I’m not sure if I would choose to stay here again. On a positive note, the pool was lovely. Construction was happening all in the entrance. Parking was easy. There is a large parking lot across from the hotel.
