8/10 Bien
BONNIE
11 nov. 2024
Les points forts : Services et équipements et infrastructures et conditions de l’hébergement
The valets were very nice and hospitable. So were the staff at the front desk.
My room was not as clean as it should have been. In the bathroom, I found hair droppings from the previous guest and around the commode was residue of previous guest. The AC was extremely cold to me. I tried to adjust it, even up to 85 degrees and it still remained extremely cold. I had to just turn it off to be able to stay in the room.
As for breakfast, you advertise a vegetarian/vegan menu, but no printable menu exist. Would loved to have known what was available besides what was on the breakfast buffet So for breakfast, I paid $25 for 3 items off the breakfast buffet, which I did not know the cost until I finished breakfast. I did notice someone cooking at the entrance of the restaurant, but being there for the first time, I did not know whether I could have something cooked nor did I know what could be cooked. NO waiter was immediately available to help me and the room was not busy. However, I received attention from someone of the kitchen staff, who was eager to assist me, as I was pressed for time.
I do try not to complain. However, I suggest being more transparent concerning pricing for meals and what is available. As you advertise a vegetarian/vegan menu, we need to know what is available.
Kind regards.
BONNIE
Séjour de 1 nuit en novembre 2024
