I had an awful experience at this property and will never book again. Despite its 8/10 rating, I suspect it's inflated. From the start, everything went wrong. The location was hard to find, even with GPS, and the narrow access road caused my car to be hit.
The property was under renovation, with no prior warning. Construction noise, especially from workers on the roof, was constant. To make matters worse, an air compressor outside my first-floor window started early every morning, disrupting my sleep. When I requested a room change, staff admitted the noise was equally bad elsewhere, leaving me no choice but to endure it.
The bathroom was terrible—the toilet had no water pressure, forcing me to manually fill the tank for flushing. Staff refused to fix it, telling me to continue doing it myself. Cleanliness was another major issue. The towels were filthy, and despite multiple requests, they were never replaced. I even spotted a cockroach. When I complained, the manager threatened to force me to check out.
For the price, this property is a poor value. Many branded hotels offer far better experiences at the same rate. I strongly recommend avoiding this place.
