This is a very nice hotel in a great location, close to Hershey Park and easy access to highways. The room was very clean. Beds were comfortable. The bathroom was in excellent condition. We stayed in a studio; the kitchen/living area were both nice features. Good sized TVs. Breakfast area was clean and had decent options for the venue. Coffee was hot and always available.
The best part of our hotel stay far and away was the front desk staff member, Zara. She went above and beyond to be helpful and accommodating. She was so thoughtful and kind to my adult son who is autistic. To me, this was everything: This was actually my second time staying at this hotel, and while I probably would have stayed here again all things being equal, I've also stayed at other places in Hershey that were nice, and so would have selected the place with the best options the next time I planned a trip. However, next time I head to Hershey, I will specifically plan to stay here, because of how kindly we were treated.
