4/10 Médiocre
john
16 déc. 2024
I’ve been here since 10 December and for the last three days I cannot get my room cleaned. The first day they didn’t clean the room. It’s because I had a do not disturb sign on my door till 10 o’clock in the morning. I took it off when I left the hotel And when I got back, it wouldn’t clean yesterday. I don’t know what the excuse was today I was supposed to check out today cause I messed up on my reservations so I made another reservation immediately for tonight. I’m in the same room. It is now 1 o’clock and the cleaning people are still cleaning rooms but they’re not going to do my room. the lady at the front desk brought me a bath towel a hand towel and a face towel. I’m having a procedure done to my back tomorrow at 10:30 and for the last week I’ve been laying in bed all day long. I’ve had food delivered or I’ve gone and got it and my trash cans are full and I have dirty towels all over the bathroom. I’ve gone to the front desk three times to get a bag to go inside my ice bucket and today, I finally got one. Last week when I got ready to make my reservation, I called the hotel to check on a price match and the lady said they don’t do that. But I saw on your website today for the first time that you do price match. In the last 10 days, I’ve stayed in this hotel for seven days and I could’ve used this stay to buildup points.
john
Séjour de 5 nuits en décembre 2024