Las Palmas Hôtels de luxe

"The building itself is a bit old, but renovated. Room was spacious, but equipment (ventilation, shower, chairs) a bit old. They did not care about eco-responsibilty for towels, etc. One odd thing to me: there was a coffee machine and cups in the room, which I have used. After the second day, I realized that they were not cleaning nor replacing the dirty coffee cups. I had to call them for them to do it, they suggested that I wash them myself, I insisted for them to do it, and the clener washed them by hand inthe bathroom. Marriott is a major hospitality business, I can't believe that they don't have a washig machine nor spare clean coffee cups. You would expect a better service for such a place (and at this price)."

"Tout était très bien, seul bémol, si les suites donnent l’accès au SPA, il faut réserver à des fourchettes horaires précises d’1H30 par jour à effectuer en une fois dans la journée et le dimanche il est quasi impossible d’avoir de la place car le SPA ferme à 17H00."