2/10 Horrible
William
Voyage en famille
18 nov. 2024
Les points faibles : Propreté et équipements
The location was great. Great views of the ocean. The issue was had was the room we had was runned down. Firat the phone didnt work to call the front desk or out. The main reason is the room cndition. The carpets had stain like from animals or whatever. Very disgusting to look at. Worn out mattresses that you can feel the coils threw the bedding. Damage desk that hold the small tv. Chips on the edges.
Called the front desk with my cell phone and they explained the didn't finish the remodel from last year. The stains on the carpet was from the cleaning solutions they use. I said no that stains. The cleaning crew didnt inform the office about the issue over the years. I said the room was not the one online. If this was shown i wouldnt of booked it. I ask for a discount they said i need to contact expedia for that.
So location great. Check in staff good. Staff when i called in and cleanliness they worse i every had. Would not recommended if you like pictures i be happy to post.
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William
Séjour de 1 nuit en novembre 2024