6/10 Satisfaisant
Angela B.
7 janv. 2025
Les points faibles : Propreté
Not The Best If You Like Communication
I had rented this property a year in advance for our 7 day stay Christmas Day thru New Years day.The day before we arrived we were told the pool heater was broken. No big deal, things happen. However, I had emailed two days prior with no response. The home was cute, it was supplied nicely for our needs. There was no check or check out list. There was no real direction on the lights in the house or laundry room.(super confusing) No suggestion for dinning or entertainment. No guest book. Just a bottle of Wine on the table, that I wasn't sure was ours or for looks. It was the strangest VRBO I have ever stayed in and we rent on average two a year. As stated the communication was lacking. Instead of calling to tell me two men were coming to the home at night, while the other two adult members of my family were gone. It was a little unnerving. The next day, I was there alone again, and the pool guy opens the gate, and walks in to work on the pool heater. Upon arrival the outdoor area was dirty, spider webs, leaves everywhere. I'm from Oregon, I get leaves. But not when someone has paid a lot of money to stay at a VRBO. The pool was dirty, and the Hot tub cover smelled a bit moldy. Not at all what I was expecting, a bit disappointed for a trip we had been planning in general for about 5 years. It was my daughters 10th Birthday, and our first trip to the Los Angeles area and Disneyland. We will not be back, or use this host again. Happy Travels :)
Angela B.
Séjour de 7 nuits en décembre 2024