2/10 Horrible
Leisha S.
25 janv. 2025
Les points faibles : Propreté
Putrid smell from water taps and showers plus other difficulties
Overall the stay was pretty terrible. While the house is very pretty and in a nice neighborhood, there was a significant overarching problem - the taps and shower water gave off an incredibly putrid smell (probably taste also but we never tasted it). We couldn't shower or use the tap water. This was not the ordinary problem with a slight sulphur smell from well water. It was terrible. While we decided to use purchased water for a couple of days to wash our faces with and cook with, we eventually gave up and left early. We learned from reading a review from someone who stayed there a couple of weeks earlier that the owners knew about the problem. Yet they obviously didn't fix it. We had other problems as well. The electricity went out - once for approximately three hours and the house alarm wouldn't stop beeping during that time. No response from the property manager Michael until the next day after we endured the beeping for hours. He was similarly unhelpful about the water. I was also a little surprised that I had to contact him and not the other way around just to get the basic information of the address, key code and WiFi password. I have asked for an appropriate partial refund. However Michael has seen fit only to give us a minimal amount back (still as yet to be received). This is the worst vrbo experience I have ever had.
Leisha S.
Séjour de 3 nuits en janvier 2025