4/10 Médiocre
Marisa
Voyage en couple
19 févr. 2025
Les points faibles : Propreté et équipements
With out any notice at all, the unit they put us in was directly adjacent to a building that was being demolished right outside our bedroom and living area window. Needless to say, it was loud and the unit had a layer of construction dust everywhere. When we asked to switch rooms, the manager said there were none available so we decided to book another hotel, at a great cost to us. When the manager saw us leaving with our bags, he told us there would be a different room available tomorrow. Too late as the other hotel we booked was non-refundable. I believe they were calling our bluff and suddenly came up with another room when they saw us leaving. The silver lining is that the Expedia agent was super helpful and was able to get us a full refund. Too bad because the location was great, right across the street from Parque Mexico and lots of great dining options.
Marisa
Séjour de 6 nuits en février 2025