2/10 Horrible
Karim
Voyage en famille
12 sept. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This hotel seems pretty new but the furnitures are already broken, bedsheets are stained and have holes.
There is a kitchen but nothing to make a meal, no plates, no ustensils, no pans.The cupboards were empty except for a dirty towel left here by housekeeper who obviously didn't clean this room.
The room was not ready at check-in time as housekeeper was still cleaning it.
Let me have doubt..Dust on the walls, stain on sheets, dirty towel, hairs in bathroom..
There was also a loud party in the room next to ours, it was smelling cigarettes and weed in the corridor and in our room.It was midnight.
We had to call the reception twice and the day after we made a complaint but the employees at the front desk didn't care and that seemed pretty normal to them.
The folding couch was broken and they didn't tell us, we had to complain and they provided a single folding bed.
That wasn't what I paid for.
They didn't want to make a refund, even partialy but I had compensation from Expedia.
The only good thing is the location close to flushing main street and the subway.
I won't recommend to book here and advise to look for better alternatives in the area.
Not worth the price at all!
Karim
Séjour de 2 nuits en septembre 2024
