2/10 Horrible
Jill N.
4 nov. 2024
Les points forts : Propreté
Great condo - horrible condo management
Condo was as described, however there were several issues when we arrived.
- Vanity lights in the bathroom did not work
- Dryer broken. Were told part was on order and provided a workaround that did work. Was told mid-week that they were replacing dryer and it would arrive after we checked out. This is an essential requirement for a condo this size.
Solutions Liquid Life (LL) (mgmt co.) provided:
- We go to a laundry mat and do it ourselves
- 48-hour laundry service. I asked for quicker turnaround and was told no.
Neither solution was viable, as I’m not spending vacation time at a laundry mat, and 48 hours was too long (this was mentioned Tuesday afternoon and we left early Saturday)
My requests:
- drying racks. Was to go get one. local Walmart had none. They suggested I drive 20 minutes 1-way to the next Walmart to find one.
- Again, not using vacation time to drive all over town to fix their issue. They did finally deliver 2 towel racks, however that did not work as there was too much laundry with that number of people and there was no air flow to dry it.
One of the renters had to go to LL office to pick up a package. He asked to speak to the person that had been communicating with us, and she refused to come out of her office and was talking through the walls.
Horrible customer service all around. Do not rent a condo managed by Liquid Life.
Jill N.
Séjour de 6 nuits en octobre 2024