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Tropical Oasis - Windsor at Westside - NOUVEAU 7 chambres, 5. 5 salles de bain, piscine / spa / WiFI

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Galerie photos de l’hébergement Tropical Oasis - Windsor at Westside - NOUVEAU 7 chambres, 5. 5 salles de bain, piscine / spa / WiFI

Piscine chauffée
Piscine chauffée
Intérieur
Réfrigérateur, micro-ondes, four, plaque de cuisson
Télévision, baby-foot, table de tennis de table

Avis voyageurs

8,6 sur 10
Excellent

Maison entière

7 chambres6 salles de bain18 personnes305 m²

Équipements populaires

  • Parking disponible
  • Lave-linge
  • Bain à remous
  • Espace extérieur
  • Barbecue
  • Climatisation

Découvrir la zone

Map
Kissimmee, FL
  • ChampionsGate Golf Club
    ‪10 min en voiture‬
  • Mystic Dunes Golf Club
    ‪14 min en voiture‬
  • Parc à thème Disney's Animal Kingdom®
    ‪22 min en voiture‬
  • Orlando, Floride (MCO-Aéroport international d'Orlando)
    ‪39 min en voiture‬

Options de chambre

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Site d’intérêt

Luxe Disney 7 Chambre Villa, 4 suites royales!

  • Piscine
  • Bain à remous
  • Cuisine
  • Lave-linge
4.4 sur 5, Excellent, (79)
Le nouveau prix est de 809 €
pour 1 villa
taxes et frais compris
1 avr. - 2 avr.
Luxe Disney 7 Chambre Villa, 4 suites royales!

À propos de cet hébergement

Hébergement entier

Vous aurez la maison entière pour vous et la partagerez uniquement avec les autres personnes de votre voyage.

Tropical Oasis - Windsor at Westside - NOUVEAU 7 chambres, 5. 5 salles de bain, piscine / spa / WiFI

Type de propriété Maison de vacances neuve - Villa achetée 06/2017
Plan d'étage (pieds carrés) 3281
Chambres 7
Salles de bain 5. 5
18 couchages
Communauté Windsor Westside
Heure d'arrivée 16 h 00
Heure de départ 10h00
Cette remarquable maison de sept chambres avec piscine et spa située dans le populaire Windsor Westside Resort - idéalement située pour une famille mémorable ou une piscine d'amis. Il s'agit d'une escapade dans une oasis tropicale magnifiquement conçue vers les parcs à thème et les attractions d'Orlando, notamment Walt Disney World®, Universal Studios, The Holy Land et SeaWorld.

Découvrez le confort et le luxe de cette magnifique maison de sept chambres avec une salle de jeux en prime. Passez des journées de détente en vacances le long de la piscine limpide et étincelante et du bain à remous ou entrez pour vous rafraîchir dans la maison entièrement climatisée.

Faites votre choix parmi 2 suites parentales de style moderne et différent, une suite queen-size, 2 chambres king avec salle de bain commune, 1 chambre avec lits superposés complets et une chambre à thème avec 2 lits jumeaux.

Résumé de la propriété

> Piscine et bain à remous avec terrasse et véranda ombragée
> Clôture de sécurité piscine fournie
> Mobilier et décoration contemporains
> Cuisine avec comptoirs en granit et électroménagers en inox
> Buanderie avec laveuse et sécheuse
> Salle de jeux familiale avec billards 3 en 1 de 7 ', toboggan, table de ping-pong et baby-foot
> TVHD à écran plat dans chaque chambre, salle familiale et salle de jeux
> Internet haut débit WiFi fourni GRATUITEMENT
> Appels locaux et longue distance (US) GRATUIT
> Système d'entrée / verrouillage numérique avec code privé unique

Résumé de la communauté

Assurez-vous de prendre le temps pendant votre séjour pour explorer le club-house Windsor at Westside Resort - faites-vous de nouveaux amis, détendez-vous près de la piscine fluviale et des bains à remous, jouez dans la salle de jeux, utilisez le centre de remise en forme ou utilisez l'un des les autres commodités incluses dans votre location. Jouez sur l'un des parcours de golf bien conçus à proximité.

> Club-house avec deux piscines et rivière paresseuse
> Parc aquatique du complexe avec zone d'éclaboussure et cabanes
> Bar tiki au bord de la piscine du complexe
> Spa du parc aquatique du complexe
> Bar et restaurant Clubhouse
> Salle de jeux Clubhouse et cinéma
> Terrains de tennis, volley-ball et basket-ball
> Clubhouse centre de fitness et magasin divers
> Centre de jeux pour enfants Clubhouse (intérieur)
> Entrée fermée et gardée, gardée

Oasis tropicale moderne

Vous offre la maison de vacances de la plus haute qualité à Orlando. Nous sommes situés à 8 minutes de Walt Disney World et pouvons garantir que votre maison de vacances sera à proximité de tous les parcs à thème et attractions. Réservez dès aujourd'hui votre parfaite escapade en famille en Floride.
> Répondeur téléphonique 7 jours / 365 disponible 24h / 24

Que vous voyagiez pour le plaisir ou pour les affaires, votre maison de vacances est stratégiquement pour un accès facile aux attractions incontournables d'Orlando. Vous pouvez profiter des destinations des parcs à thème à proximité telles que Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, Universal Studios, Islands of Adventure, Sea World, Legoland, Aquatica, Discovery Cove, Typhoon Lagoon, The Holy Land et Blizzard Beach.

Comme Orlando est au cœur de la première destination de voyage en famille au monde, vous pourrez toujours profiter de divertissements de classe mondiale, de magasins d'usine, de terrains de golf de championnat, de grands musées et de restaurants de renommée mondiale dans des endroits tels que City Walk , Disney Springs, International Drive ou le Orange County Convention Center.

Types de lits

Niveau de la chambre Types de lits Capacité d'accueil En-suite?
Chambre 1 Lit King au Rez-de-Chaussée 2 oui
Chambre 2 1 étage au-dessus du sol Lit King 2
Chambre 3 1 étage au-dessus du sol Lit King 2
Chambre 4 1 étage au-dessus du sol 2 lits jumeaux 2
Chambre 5 1 étage au-dessus du sol 2 Superposés 4
Chambre 6 1 étage au-dessus du sol Lit King 2 oui
Chambre 7 1 étage au-dessus du sol Lit Queen 2 oui
Nos clients nous ont dit qu'ils avaient particulièrement apprécié cette villa pour son excellent état général. Lors de votre séjour, vous serez proche de Parc à thème Disney's Animal Kingdom®. Un centre de fitness, un parc aquatique et un bain à remous sont disponibles. Cette villa comprend des équipements et services comme une piscine privée et une cuisine.
  • Villa climatisée avec une piscine privée, une cuisine et une machine à laver
  • Pour vous rafraîchir et passer un bon moment, vous trouverez sur place un parc aquatique.
  • Salle de fitness et activités fun pour tous les âges : passez un séjour divertissant grâce au nombreux loisirs proposés sur place
  • À 15 minutes en voiture de Complexe de loisirs Walt Disney World® Resort et à 10 minutes de ChampionsGate Golf Club
Cette villa vous offre des prestations placées sous le signe de la détente. Au programme de votre séjour, un parc aquatique, un bain à remous et un centre de fitness. Très pratique pour les familles, cette villa offre également des barbecues et une salle de jeux vidéo.

Cette villa de Kissimmee est non-fumeurs.

Responsable de l’hébergement

Permella

Langues parlées

Anglais, français, portugais et espagnol

Services et équipements

Ski

  • Accès privilégié aux remontées mécaniques
  • Ski de fond à proximité

Piscine/spa

  • Bain à remous
  • Piscine chauffée
  • Piscine commune
  • Piscine privée

Internet

  • Disponible dans la villa : Wi-Fi

Parking et transports

  • Voiture nécessaire
  • Garage compris dans les options de stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • Cafetière ou bouilloire
  • Épices
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Lave-vaisselle
  • Plaque de cuisson
  • Réfrigérateur

Chambres

  • 7 chambres
  • Draps fournis

Salle de bain

  • 5,5 salles de bain
  • Baignoire
  • Baignoire ou douche
  • Douche
  • Sèche-cheveux
  • Serviettes fournies

Espaces de vie

  • Salle de séjour

Divertissements

  • Jeux
  • Télévision avec chaînes par câble ou par satellite

Espaces extérieurs

  • Barbecue
  • Patio

Buanderie

  • Laverie automatique à proximité
  • Machine à laver

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Animaux de compagnie non admis

Accessibilité

  • Si vous avez une demande spéciale concernant l’accessibilité, veuillez contacter l’hébergement aux coordonnées figurant sur votre confirmation de réservation.
  • Chambre accessible aux personnes à mobilité réduite
  • Hébergement non-fumeurs
  • Remarque de l’hôte : Inside the home and in the patio is non smoking .

Services et équipements

  • Fer et planche à repasser
  • Service de ménage (sur demande)
  • Téléphone

Points forts de l’endroit

  • Près d’un centre de boutiques outlet
  • Près d’un centre spa/bien-être
  • Près d’un hôpital
  • Près d’un zoo
  • Près de la marina

Activités

  • Accès privilégié aux remontées mécaniques
  • Baby-foot
  • Golf
  • Parc aquatique
  • Piscine chauffée
  • Privilèges de golf en option
  • Salle d’arcade/de jeux vidéo
  • Salle de sport
  • Table de billard
  • Tennis de table
  • Balades à la découverte de la faune à proximité
  • Basket-ball à proximité
  • Bateau à moteur à proximité
  • Chasse à proximité
  • Équitation à proximité
  • Escalade à proximité
  • Excursions écologiques à proximité
  • Golf à proximité
  • Observation d’oiseaux à proximité
  • Observation de baleines à proximité
  • Parachutisme ascensionnel à proximité
  • Parc de loisirs à proximité
  • Patinage sur glace à proximité
  • Pêche à proximité
  • Sentiers de randonnée à pied ou à vélo à proximité
  • Ski nautique à proximité
  • Surf/bodyboard à proximité
  • Tubing à proximité
  • Visites de vignobles à proximité

Dispositifs de sécurité

  • Détecteur de monoxyde de carbone (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de monoxyde de carbone)
  • Détecteur de fumée (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de fumée)
  • Trousse de premiers secours
  • Extincteur
  • Serrure à pêne dormant

Informations générales

  • Hébergement situé au sein d’un complexe
  • Service de ménage (sur demande)
  • Superficie de l’unité d’hébergement : 305 mètres carrés

Conditions

Arrivée

Arrivée : 16 h 00
Âge minimum pour l'enregistrement : 21 ans

Départ

Départ avant 11 h 30

Informations concernant l’arrivée

Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hôte

Animaux domestiques

  • Les animaux ne sont pas admis.

Enfants et lits supplémentaires

  • Les enfants sont admis.

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte privé (une partie n’agissant pas dans le cadre de son commerce, son entreprise ou sa profession). La législation européenne relative aux droits des consommateurs ne s’appliquera pas à votre réservation, y compris le droit de rétractation. Toutefois, la politique d’annulation définie par l’hôte privé couvrira votre réservation. Les articles 1100 à 1386-1 du Code civil français s’appliqueront. https://www.legifrance.gouv.fr/codes/id/LEGISCTA000032040794/
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et événements (y compris les réunions de famille, les fêtes d'anniversaire et les mariages) sur place sont autorisés ; nombre maximum de participants : 30
Note du propriétaire : We allow family events with minimal drinking.
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation
Vous recevrez un e-mail contenant des instructions relatives à l'arrivée et au départ de la part de l'hôte. Vous recevrez également un e-mail de la part d'Abritel contenant un lien vers un compte Abritel qui vous permettra de gérer votre réservation.

Avis sur l’hébergement Tropical Oasis - Windsor at Westside - NEW 7 Bedroom, 5.5 Bath, Pool/Spa/WiFI

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 35 avis sur 59.
Note des voyageurs de 8 (Bien), d’après 13 avis sur 59.
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 59.
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 59.
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 59.

8,4/10

Propreté

Avis

10/10 Excellent

Atasha J.

Les points forts : Propreté
Relaxing get away
This stay allowed for a relaxing getaway. The house is in a great location and in a safe neighborhood. It’s very close to Disney for those traveling for that reason. The community amenities are great (pool, gym, lounge, etc). The house itself is very spacious and well decorated, with room to fit probably 20 people comfortably. There are some upkeep issues that show signs of wear and tear but this did not take away from the experience of the trip and my vacation as a whole. The host was receptive to feedback about this and says the upkeep issues will be worked on soon (things like paint touch ups…nothing major).
Séjour de 3 nuits en février 2025

10/10 Excellent

Shawnell G.

Les points forts : Propreté
A getaway of a lifetime
We had a great time a well needed and stress free vacation getaway. Overall it was a lot more than we expected my family and friends were in an awe! It was spacious with quite the number of rooms where we were all comfortable. It is now my top vacation place to go to.
Séjour de 2 nuits en février 2025

10/10 Excellent

Karen G.

Les points forts : Propreté
A perfect stay in a nice cozy and convenient Home
We had a really amazing experience at Tropical Oasis! The place was exactly as described, and even better in person. The house was spotless, beautifully decorated, and had all the amenities we needed, from a fully equipped kitchen to comfortable bedding. We really appreciated the thoughtful touches like fresh towels and toiletries.The location was perfect for exploring the area. It was close to restaurants, shops, and public transportation, yet in a quiet neighborhood so we could relax after a day of sightseeing. The water park was really fun and we totally enjoyed it, when we wanted to stay closeby. The host was incredibly responsive and welcoming, providing all the details we needed for check-in and making sure we were comfortable throughout our stay.Highly recommend this spot to anyone looking for a cozy, hassle-free getaway. We’ll definitely be back with our kids!
Séjour de 2 nuits en février 2025

2/10 Horrible

Roman L.

Les points faibles : Propreté
Birthday nights
First of I want to say that booking was easy and accordingly but after we paid for the stays the host failed to communicate with us. We were one hour late on accessing the house, the heater wasn’t turned on as we asked for so we couldn’t utilize it at all. We tried calling multiple times when trying to contact the host and she would not answer she even hung up on customer service two times. The place smelled bad inside and we also had to provide our own toilet paper. This will be the last time we book with this host.
Séjour de 2 nuits en janvier 2025

4/10 Médiocre

Anita B., Kaplan,La

Les points forts : Propreté
Out dated
We got there 2 hours after check in and the cleaning crew was just finishing up. She said towel where still drying in dryer, we thought no big deal. Well didn’t pay attention to dryer until the next morning I go in the utility room and dryer was still running. That’s probably how long it actually take to dry a load of clothes, dryer would never shut off by itself. Call the number no one ever came see about it. Didn’t have face towels had to go buy some.. Furniture is so outdated the vinyl is peeling off they put throw blankets over it so you don’t see how nasty it is. Over all the house was the prefect size for us: Just need more TLC and change out furniture. House sleep 20 people but you can only fit 2 cars in the driveway.
Séjour de 7 nuits en mars 2024

8/10 Bien

Amalia N.

Les points forts : Propreté
Good place
Resort itself was kind of small, the home was a great size for our family. Had some trouble figuring out how to get in but we figured it out. Payed for the grill but werent able to use it. Called property manager and owner and no response until after weekend was over, but she did reimburse me. All in all we enjoyed the home .
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Kwaunte S.

Les points faibles : Propreté
A vacation home
The stay & home were very nice but there were many flaws that can’t be overlooked. the grill needs to be cleaned. we had to replace the shower curtain & clean the bathroom a little bit as there were still hairs on the shower wall, pieces of leftover bar soap on the bathtub ledge, & mold on the curtain. (not a comfortable thing to experience after a day of flying). The property had free wifi available, but you’re constantly having to reset the router to get a connection. (Even with resetting the router, connection issue still occurred while on your phone). There was also a dead beetle in one of the bedrooms but at least it wasn’t alive. & it was the only insect inside the house that we noticed. One of the couches seem to be giving up & ready to meet its maker, too. Overall, we still had a good time.
Séjour de 6 nuits en avril 2023

6/10 Satisfaisant

Mandy R.

Les points faibles : Propreté
March break 2023
The location and amenities were amazing. The house needs some repairs/upgrades. Many things missing which some were resolved. But also many things broken(emailing home owner).
Séjour de 7 nuits en mars 2023

8/10 Bien

Live L.

Les points forts : Propreté
The House was good with Flaws
PROS - The neighborhood was very nice. Nothing to complain about there. - The Resort Clubhouse was really nice. The pool was great. Also, the front desk receptionist was very welcoming. - The house was clean and very nice. I love how most the pictures were exactly what the house looked liked. CONS - The Home Owner takes forever to respond. They probably respond at most once a day. They also never answer their contact phone number. -The check-in PDF is outdated. You can tell because the instructions don't correlate to the current status of the home and resort. - When we arrived the pool was dirty, green, and overflooded. I contacted the owner to get it fixed. Then they asked me to call the property manager. Who never answered or responded to my texts. There was a lack or communication there. (I did get reimbursed for the nights I wasn't able to use the pool). But the pool never got cleaned by the end of our stay. Summary It was a very nice stay. The pool situation left a bad taste in my mouth though. Also, the lack of communication. Luckily we had a clubhouse pool go to. *Advice - Bring extra toilet paper, paper towels, and trash bags. Because endless you pay for an in-between stay cleaning there will not be extra provided.
Séjour de 3 nuits en juin 2022

8/10 Bien

George B.

Les points forts : Propreté
Review
The property was very nice and in a great location. The billing was easy and easy to upgrade as needed but I called three times before our trip for information and never got a call back after leaving messages. I also called the first day there because they said there was a key for the pool room that I thought the beach towels would be in but the key was not there and I never got a call back . The pool was nicely heated but green until the pool maintenance man showed up on Wednesday and put in 10 gallon’s of chlorine and some other chemicals that did clear it up nicely.
Séjour de 7 nuits en avril 2022

10/10 Excellent

Gino O.

Les points forts : Propreté
Great place
Thank you everything went well
Séjour de 2 nuits en mars 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté
Florida stay
Location was great. Houses are close so you hear the neighbors. We had some small issues and property manager took care of everything quickly.
Séjour de 6 nuits en août 2021

8/10 Bien

James L.

Good overall
Overall we had a positive experience. This property is great for large families that want to be near Disney, Universal, etc. The kids enjoyed the pool at the house and the water park that is part of the complex. On the downside, the property hadn't been cleaned yet when we arrived at 4:00PM. The beds had been slept in and jumped on with muddy shoes. We called the property manager and they got cleaning people ASAP, but we still had to vacate until about 7:30PM. That was annoying since we wanted to get the kids to bed early in preparation for Disney the next day. A number of things were damaged when we arrived: 1. Sprinkler head near the driveway, making it impossible for anyone to approach the house in the evening without getting a major bath. 2. Closet doors in two of the bedrooms were broken or off their tracks. 3. The right hand sliding door to the pool was bolted shut with a bracket screwed to the door frame. The left sliding door worked. 4. The right half of the drapery rod support between the living room and the outside pool had its top screw hole stripped. This makes it impossible to install these drapes. We found the rod and the drapery in the closet under the stairs. 5. Queen bunk bed ladder is missing the top rung and the next rung is loose. This makes the whole ladder wobble, so we lifted the kids on and off it. 6. The refrigerator's ice maker doesn't work. 7. The rug in the upstairs living room is a tripping hazard (curled up at the edges). Kids face-planted and adults tripped multiple times as we moved in. 8. Several bathrooms have really slow-draining sinks. 9. The love seat in the downstairs living room is broken and has wood sticking out of it. 10. The cylindrical pillow downstairs has a broken zipper. 11. The TVs were unplugged and the backs of the remote controls were missing.in the upstairs living room and one of the kids bedrooms.
Séjour de 7 nuits en juin 2021

10/10 Excellent

HAZEL G.

Les points forts : Propreté
Family together after a year of Covd.
The overall review of the house it was very nice. There were a few things that needed to be addressed. The ice machine was not working (we bought a bag of ice no biggie). There were 14 of us not enough towels(we washed, great washer and dryer). The pool and hot tub, the whole out door area was wonderful. My grandkids lived out there. The bedrooms were very nice. The kids room with the slid beds didn't a dresser or place to put their clothes. The air conditioner was great, just couldn't control upstairs temperature sometimes very cold. We had 3 cars, parking was good using the bar scan to enter was simple. No problems with the entry door. Area is very nice. There are alot of GECKO (small lizards) around the pool area. Living room furniture needs repair. Tv and game area big hit for kids. Thank you from family
Séjour de 4 nuits en juillet 2021

6/10 Satisfaisant

Kim W.

Come prepared
Booking this place was easy, communication with property manager was good, and the check-in process went smoothly. However, during our stay we noted the following things: there was no net for the ping pong table. Upon arrival, there were two individuals working on the house (putting a new grill together) until 6pm (2 hours after check-in). There were no trash bags, dish soap, dishwasher detergent, sponges, etc. While the description lists the home can sleep 18, there were only 3 beach/pool towels, 3 wash cloths, and about 10 regular towels. On top of this, there was only enough dishes for about 15 people. Thus, dishes were constantly having to be washed. When we arrived, we noticed some of the chairs at the bar were covered in sand. Throw blankets that were kept in the closet had a dirty smell to them. The living room furniture was ripped and torn. Master sink would not drain. Garage door was extremely loud, sounding like it was going to break. Queen bunk beds were not secure. (Shifted left right/back and forth with 30lb toddler) No accommodation for children (all dishes are glass). None of the furniture (bookshelves, entertainment centers, dressers) were secured to the wall. This poses a huge tip-over liability with children in the house. In addition, the TVs were sitting on top of these devices. Overall, we enjoyed our stay but future renters should be prepared of these inconveniences/ hazards prior to their stay.
Séjour de 2 nuits en juin 2021

10/10 Excellent

#409 Brianda C.

Les points forts : Propreté
Great stay!
Although a little stressed about the reviews, we did have a great time and the property manager eased my fears. Only problem I had during the stay was the security told us they needed to call for authorization but no number was provided so I had to go and call property manager to get resolved then during the stay they said the same thing but once we said we were already there and had our stuff inside they let us in. Other than that our stay was good. Would definitely stay again when we decide to make another trip.
Séjour de 4 nuits en juin 2021

2/10 Horrible

Nekia M.

Les points faibles : Propreté
Horrible vacation
Checkin in was supposed to been at 4pm we wasn’t available to checkin u til after 7pm the home had not been cleaned upon checkin. During this time the Property Mgr did not communicate after calling her several times. The home did not have clean comforters we was inconvenienced to purchase laundry supplies to wash lining, No tissue, no dish detergent and no wash clothes. This was by far the worst vacation experience ever. I will not be staying at another VRBO property! Poor communication and very unprofessional.
Séjour de 2 nuits en mai 2021

10/10 Excellent

Natalie S., Grand Blanc,

Les points forts : Propreté
Review of the property
I was very impressed with the property overall. There were a few things that were broken when we arrived, a couch and a kitchen chair. The trash was not picked up every day, even though we followed the pick-up procedures. Sometimes it was not picked up until I called to tell them it was not picked up.
Séjour de 7 nuits en mars 2021

4/10 Médiocre

Heather O., NORTH TONAWANDA

Les points faibles : Propreté
Not the best stay
We have rented in this complex before. Unfortunately our stay this time was not as smooth and we experienced a number of issues. The access code was not provided prior to our arrival as expected. The front desk of the complex had to contact the emergency number so we could gain entry to the property since we were unable to get ahold of the property manager. We heard back the following day from the property manager. The pool heat was not turned on until day 3 of our stay even though we had paid for it in advance. Once that was rectified, the water was perfect for the duration of our time though. The BBQ was taken away from the property mid stay due to a miscommunication between the property manager and the rental company. The property manager was responsive and did refund for the days we were unable to use the grill. The property itself was not well maintained and was not exactly as pictured. My son was so excited about the bunk bed room with the slide and tent below. The tent and slide were taken down prior to our stay which was disappointing. One of the beds and a couch were broken. The slider out to the pool was very hard to open/close as well. There were no paddles or ping pong balls for the ping pong table. The shuffle board in the garage didn’t have enough sand to use. Overall, the property had more wear and tear than we expected. I would not rent this particular place again due to the issues we encountered.
Séjour de 6 nuits en avril 2021

10/10 Excellent

Mario C.

Les points forts : Propreté
Beautiful
Houses are a little close ,but that’s how they always are in these communities Jacuzzi was the hottest I’ve ever had beautiful place , I would definitely stay here again
Séjour de 8 nuits en février 2021

10/10 Excellent

Judy S.

Les points forts : Propreté
Enjoyable Getaway!
We all enjoyed our stay. It was a much needed getaway.
Séjour de 4 nuits en décembre 2020

2/10 Horrible

Charmi P.

Les points faibles : Propreté
Update the property
Need to update the place ASAP according to the amount she charges. The floor was dusty. The sofa had cover up patches all over. Long hair behind sofa. The carpet is terrible it was so dirty feet turned black. 18 people were on our group but there was not enough supply for cleaning or even toilet paper. Chair was broken by the island. The slide in kids room was broken. Pool table was missing 1 ball. The swimming pool had lot of bleach in it that it turned out swimming suit to a completely different colors. The living rooms sliding door was not opening all the way. We had to check out one day early because it was a terrible stay.
Séjour de 3 nuits en novembre 2020

10/10 Excellent

Erena T.

Les points forts : Propreté
It was amazing.. No problems
We will definitely rent again
Séjour de 3 nuits en octobre 2020

8/10 Bien

Ariel W.

Les points forts : Propreté
House was great! The parking pass process needs to be streamlined.
We enjoyed our time here. The property manager was great to work with. She has excellent communication skills. The house had everything we needed to kick off your stay. I read previous reviews and came prepared with additional trash bags and rolls of paper towels. The only reason we would be apprehensive about staying here again is the parking pass process. After you've been granted access to the community by the guard, you have to go to the welcome center and stand in line for a mandatory parking pass. This applies to guests visiting for a few hours as well. We each had to wait for over 45 minutes to receive a pass on the day of arrival. By the time we arrived to the house, we were irritated. Again, the house was great! The parking pass process was a bust.
Séjour de 2 nuits en septembre 2020

10/10 Excellent

Nichole G.

Les points forts : Propreté
Deposit
Still have yet to receive my refund for my deposit tho.
Séjour de 2 nuits en juillet 2020