2/10 Horrible
gourishankar s.
12 avr. 2025
Rude and inhumane host
The host Lisa was rude from day one, there were so many damages existed in the property that I reported so I don’t get blamed for it. On the last day of our stay by around noon we come from pool all 13 of us including 7 children, dirty to find out water was shut off, when I called host she was rude and blamed on maintenance and told us to use lobby restroom which wasn’t working either with no ETA, after 4hrs when I followed up, things got worse and She said if I want to move to different place with water , I’m on my own. The maintenance team is asking to contact host, and the host pointing us to maintenance. After 5 horrible hours of struggle I decided to pay on my own for the hotel elsewhere and packed all our stuff and left. Losing 2days of our vacation! Horrible host ever! There were mold in bathrooms, damages everywhere, cheap appliances etc…
gourishankar s.
Séjour de 6 nuits en avril 2025