4/10 Médiocre
ashley h.
16 mars 2025
Les points forts : Propreté
Loud disruptive construction 3 out of 6 days of our stay
When we arrived on Friday afternoon there was a loud agitating grinding noise coming from the floor above us. There was lots of water pouring from the walkway above so we assumed it was just from pressure washing. It was silent Saturday and Sunday, however at 8 am Monday morning the noise returned. I walked down to the front desk to make a noise complaint and ask for it to stop so we could sleep. That's when I was then informed there was construction going on along the outside wall of the elevator shaft and our host should have informed us prior to the stay. We were in-fact not informed and when asked, the host stated he was unaware of any further construction to the building. We all found this extremely hard to believe considering the construction was on the elevator shaft. The noise continued from 8am to 5pm for the last 3 days of our stay, making it impossible to sleep. It was so loud the TV had to be turned to almost full volume just to hear it. We could not escape the noise. It disturbed us all day whether we were in the condo, by pool, or out on the beach. We even returned to our condo one day and found an employee pressure washing outside our door and when we walked in there was a huge puddle of water inside for us to clean up. Overall we were quite disappointed by our stay at this property. Aside from the constant noise disturbing us, we all left the property sick and congested from all the dust particles floating around from the construction.
ashley h.
Séjour de 6 nuits en mars 2025