4/10 Médiocre
Vanessa
14 janv. 2024
Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement
The hotel was supposed to pick us up from the airport to the hotel (that is why we chose this place in the first olace, for the free shuttle service!). But nobody was available to pick us up so we got stuck at the airport for hours trying to figure out how to get with our 3-yr-old who didn't have a car seat...). The hotel receptionist didn't care if we were stuck at the airport late at night with three kids who were losing it... they didn't even offer to pay the taxi ride (we had to get two cars) to compensate the lack of shuttle service.
We finally arrived (at our expense) at the hotel at 12:45 am with exhausted kids.
The hotel is under construction and the entrance door is really tricky to locate. It wasn't great to be looking for the entrance door with kids in a sketchy parking lot at 12:45 am...
Our room was nothing like the photos... everything was old ans smelly. The pillows were ridiculous. The bathroom door hits you on the knees when you're sitting on the toilet... this hotel is not worth it. Pay a few bucks more and go somewhere else!
Vanessa
Séjour de 1 nuit en janvier 2024