Afficher tous les hébergements
Appartement condo entier·Hôte particulier

Luna Encantada H2 - Luxe Beachfront Condo 2 chambres ** Guarenteed Meilleurs tarifs !!**

Choisissez des dates pour voir les prix

Les mois affichés sont December 2024 et January 2025.
décembre 2024
janvier 2025

Galerie photos de l’hébergement Luna Encantada H2 - Luxe Beachfront Condo 2 chambres ** Guarenteed Meilleurs tarifs !!**

Piscine
Chambre
Piscine
Coin séjour
Piscine

Avis voyageurs

9,8 sur 10

Exceptionnel

Appartement condo entier

2 chambres2 salles de bain8 personnes125 m²

Équipements populaires

  • Barbecue
    Barbecue
  • Piscine
    Piscine
  • Lave-linge
    Lave-linge
  • Parking disponible
    Parking disponible
  • Cuisine
    Cuisine
  • Climatisation
    Climatisation

Découvrir la zone

Map
Playa del Carmen, Quintana Roo
  • Rue commerçante Quinta Avenida
    2 min à pied
  • Plage principale de Playa del Carmen
    2 min à pied
  • Mercado Playa del Carmen
    5 min à pied
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min à pied

Options de chambre

Hébergements similaires

Piscine
Grand condo w / piscine partagée, bain à remous privé, balcon et terrasse arrière
Cuisine
Lave-linge
Sèche-linge
Climatisation
4.3 sur 5, Excellent, (8)
Le nouveau prix est de 286 €
pour 1 nuit
taxes et frais compris
5 déc. - 6 déc.
Grand condo w / piscine partagée, bain à remous privé, balcon et terrasse arrière

À propos de cet hébergement

Hébergement entier

Vous aurez l’appartement condo entier pour vous et le partagerez uniquement avec les autres personnes de votre voyage.

Luna Encantada H2 - Luxe Beachfront Condo 2 chambres ** Guarenteed Meilleurs tarifs !!**

Luna Encantada H2 est un condo de luxe sur la plage
 Contactez-nous pour les tarifs de dernière minute! !!! SPÉCIAL DE NOËL !!!
LUXE 2 BEDROM OCEAN AVANT CONDO AU COEUR DE PLAYA QUI COMPREND 24 heures de sécurité et gestionnaire sur place-SIMPLEMENT LE MEILLEUR ENDROIT DE SEJOUR!
Luna Encantada H2 est un luxe 2 chambres sur la plage avec d'énormes vues sur l'océan et toutes les commodités au cœur de Playa. LUNA ENCANTADA H-2, l'un des premiers condos en bord de mer dans le exclusif et privé 24 unités Luna Encantada Villas qui est situé sur la plage sur la Calle 6 et la 5ème Avenue. C'est une propriété fermée très privée au milieu de toute l'action. Comme H2 est au milieu du bâtiment en forme de fer à cheval, vous n'obtenez pas les problèmes de bruit que subissent certaines unités avant. C'est le meilleur des deux mondes! Il n'y a pas de meilleur emplacement en ville. Les meilleurs condos absolus en bord de mer disponibles à la location sur la plage principale de Playa. Il y a un préposé à la plage pour installer des chaises longues, des parasols et de la nourriture et des boissons. Le Luna H2 est situé au milieu de la plage mythique de Playa del Carmen et de la scène internationale des trottoirs animés. A seulement un demi-pâté de maisons de Luna Encantada, la promenade piétonne de la Cinquième Avenue de Playa propose des cafés, des restaurants gastronomiques, des salons exclusifs, des discothèques branchées, des bars en plein air, des boutiques fascinantes et des magasins locaux de toutes sortes. .

Offrant l'intimité de deux (2) chambres de maître privées, une avec lit king / salle de bain complète et une chambre avec 2 reines partageant une autre salle de bain complète. Cette villa de plage de luxe est décorée professionnellement dans un décor balinais. Big Ocean est vue depuis la plupart des chambres de la villa, en particulier de la cuisine, salon et chambre des maîtres avec un mur de portes coulissantes en verre et les fenêtres offrent une vue imprenable sur l'eau. Le ménage est inclus. Cette unité a toutes les commodités avec laveuse / sécheuse, Internet sans fil haute vitesse, système stéréo, cuisine entièrement équipée, service de téléphone gratuit à destination et en provenance des États-Unis et du Canada et bien plus encore!

sols en marbre travertin étendant sur votre terrasse privée, cuisine en acier inoxydable du chef entièrement équipée avec comptoirs en granit, des peintures originales et de nombreux autres détails fins sont tous là pour fournir une qualité irréprochable et un confort. Même la terrasse est aménagée dans la plus pure dans le confort en plein air avec des sièges confortables et un jeu en plein air à manger. La zone cour commune a un paysage magnifique de palmiers, des plantes tropicales, fleurs, fontaine et un grand débordement rafraîchissante légèrement piscine et bain à remous à jets. tables et salons en plein air complémentaires sont prévus pour se détendre et se divertir autour de la piscine.

Heureux avec un ciel perpétuellement ensoleillé et un climat doux, Playa se targue d'un moment de détente en plein air, des piétons mode de vie. Il est un endroit pour recharger vos batteries, trouver votre côté aventureux ou passer un après-midi à explorer avec bonheur les subtilités de ne rien faire du tout. Playa offre une variété dynamique d'expériences naturelles et multiculturelles tout moment de l'année. Lorsque le soleil se lève sur les eaux turquoises des Caraïbes tout revient à la vie. le golf de premier ordre, spas estimés, à l'extérieur gastronomie et une vie nocturne de renommée internationale - les options de l'expérience de Playa sont vraiment illimitées.

"Playa del Carmen est la capitale de style de la Riviera Maya" -Travel + Leisure

"Playa del Carmen est escapade plus à la mode du Mexique" --Conde Nast Traveler

Vous voulez explorer? Vous êtes au coeur de la zone connue comme la Riviera Maya qui va de Cancun dans le nord de Tulum dans le sud. Marcher sur la plage pour le ferry et la tête hors de Cozumel pour la journée. Enquêter sur les ruines mayas, nager dans les rivières souterraines, plongée sous-marine l'incroyable Palacar Reef ou au golf sur quelques-uns des plus beaux parcours du monde.

Cette villa sur la plage privée est offert en maison de vacances pour les voyageurs qui recherchent l'intimité de discrimination, jours non structurées, et les aventures spontanées. Cette maison offre à nos clients la possibilité de se plonger dans la culture locale, la couleur et la richesse de Playa del Carmen, la perle de la Riviera Maya!



Mots-clés: Face à la plage
luxe
condo 2 chambres
Lors de votre séjour dans cet appartement condo, vous ne serez qu'à quelques minutes de marche de Plage principale de Playa del Carmen. Profitez de votre séjour avec des équipements et services comme l'accès Wi-Fi à Internet gratuit et une piscine privée disponibles dans cet appartement condo.
  • Appartement condo climatisé avec une piscine privée, une cuisine et une machine à laver
  • Wi-Fi gratuit
  • Parmi les prestations offertes, on trouve notamment un ascenseur
  • À deux pas de Plage principale de Playa del Carmen et de Rue commerçante Quinta Avenida
Cet appartement en copropriété offre une myriade de prestations appréciables comme des barbecues et un ascenseur. La réception est ouverte 24h/24.

Cet appartement condo de Playa del Carmen est non-fumeurs.

Responsable de l’hébergement

joseph bloch

Services et équipements

Plage

  • Sur la plage

Piscine/spa

  • Piscine commune
  • Piscine privée

Internet

  • Disponible dans l’appartement condo : Wi-Fi gratuit

Parking et transports

  • Garage compris dans les options de stationnement sur place

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • Bouilloire électrique
  • Cafetière ou bouilloire
  • Épices
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Lave-vaisselle
  • Machine à glaçons
  • Mixeur
  • Plaque de cuisson
  • Réfrigérateur

Chambres

  • 2 chambres
  • Draps fournis

Salle de bain

  • 2 salles de bain
  • Papier toilette
  • Savon
  • Sèche-cheveux
  • Serviettes fournies

Divertissements

  • Chaîne stéréo
  • Lecteur DVD
  • Télévision avec chaînes par câble ou par satellite

Espaces extérieurs

  • Balcon
  • Barbecue

Buanderie

  • Machine à laver

Confort

  • Climatisation

Animaux de compagnie

  • Animaux de compagnie non admis

Accessibilité

  • Si vous avez une demande spéciale concernant l’accessibilité, veuillez contacter l’hébergement aux coordonnées figurant sur votre confirmation de réservation.
  • Ascenseur
  • Chambre accessible aux personnes à mobilité réduite
  • Hébergement non-fumeurs

Services et équipements

  • Fer et planche à repasser
  • Téléphone

Points forts de l’endroit

  • Dans le centre-ville
  • Près d’un centre spa/bien-être
  • Près de l’océan
  • Près de la marina
  • Sur le front de mer

Activités

  • Balades à la découverte de la faune à proximité
  • Balades à vélo à proximité
  • Bateau à moteur à proximité
  • Équitation à proximité
  • Escalade à proximité
  • Golf à proximité
  • Jet-ski à proximité
  • Kayak à proximité
  • Natation à proximité
  • Parachutisme ascensionnel à proximité
  • Parc de loisirs à proximité
  • Pêche à proximité
  • Planche à voile à proximité
  • Plongée avec tuba à proximité
  • Plongée sous-marine à proximité
  • Ski nautique à proximité
  • Spéléologie à proximité
  • Surf/bodyboard à proximité
  • Voile à proximité

Dispositifs de sécurité

  • Aucun détecteur de monoxyde de carbone signalé (l’hôte n’a pas indiqué si l’hébergement était équipé d’un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable)
  • Aucun détecteur de fumée signalé (l’hôte n’a pas indiqué si l’hébergement était équipé d’un détecteur de fumée)

Informations générales

  • Taille de l’hébergement : 125 m²

Conditions

Informations concernant l’arrivée

Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hôte

Animaux domestiques

  • Les animaux ne sont pas admis.

Enfants et lits supplémentaires

  • Les enfants sont admis.

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte privé (une partie n’agissant pas dans le cadre de son commerce, son entreprise ou sa profession). La législation européenne relative aux droits des consommateurs ne s’appliquera pas à votre réservation, y compris le droit de rétractation. Toutefois, la politique d’annulation définie par l’hôte privé couvrira votre réservation. Les articles 1100 à 1386-1 du Code civil français s’appliqueront. https://www.legifrance.gouv.fr/codes/id/LEGISCTA000032040794/
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation
Vous recevrez un e-mail contenant des instructions relatives à l'arrivée et au départ de la part de l'hôte. Vous recevrez également un e-mail de la part d'Abritel contenant un lien vers un compte Abritel qui vous permettra de gérer votre réservation.

Avis sur l’hébergement Luna Encantada H2 -Luxury Beachfront 2 Bedroom Condo "LOWEST RATES GUARANTEED!"

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 51 avis sur 56." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 56." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 56." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 56." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 56." "

9,8/10

Propreté

Avis

10/10 Excellent

Helen G.

Les points forts : Propreté
Oceanfront getaway
Beautiful place, close to everything. Very friendly and helpful staff. Restaurant next door would bring food and beverages to us when we were on the beach. Only thing we didn’t like was a group that had five children in total, they took over the pool area and were very loud. We spent those days on the beach. Once they left, it was absolutely much more relaxing, and quieter. We would love to stay here, but maybe a different time.
Séjour de 10 nuits en mars 2024

10/10 Excellent

Makeeda R.

Les points forts : Propreté
Location, location, location
The location is amazing and right on the beach. It has a shared pool which overlooks the ocean. They do pickup the beach chairs fairly early I feel like (around 4ish). Just so you know you are super close to 5th Avenue and it gets loud at night with music and it is every night (at least when we visited around Easter). We use a sound machine but you could still hear it. Take some earplugs. The staff is very good at taking care of the place. We walked to Walmart a few times, Benito Juarez Avenue to eat, and there is a fruit stand located at Centro, 77710 Playa del Carmen which has fruit you can purchase or they have already cut up fruit that they will add yogurt, granola, and honey onto and it is so good. It is walking distance from the room. Also Ay Taco (Calle 8) is walking distance from this room and at the plaza near there every weekend they have vendors selling food and handmade items. The kids love the playground there also. Don’t miss La Espiga Panadería Centro which is roughly a 5 minute walk from the room. You can probably literally walk just about anywhere from this room. No shortage of food options, coffee, gelato, drinks. Amorino gelato is amazing. We even walked to Calle 38 which was a good trek from the room but still doable. The driver he recommends was able to help us out. You need to email with him just so you know. He can get someone to get you anywhere. A very safe area to stay and walk around. Would definitely recommend.
Séjour de 5 nuits en mars 2024

10/10 Excellent

Mackenzie D.

Les points forts : Propreté
Amazing location
Amazing location, you feel like ur on ur own mini resort. The beach club and restaurant next door comes by occasionally to get u food and drinks so you really get the resort vibe. loved that theres a washer and dryer. The location on 5th avenue is very convenient. AC in all the rooms work great. Staff and property manager are so welcoming and nice. The 24/7 security is a must and they have it!
Séjour de 8 nuits en juin 2023

10/10 Excellent

Sylvia W.

Les points forts : Propreté
Great time at Luna Encantada
Property was lovely and very secure. Everyone from the security, management and beach/pool attendant were extremely helpful and friendly. Great location with a great beach/ocean view and one block from 5th Avenue ( the main walking street).
Séjour de 7 nuits en décembre 2022

8/10 Bien

Matthew H.

Les points forts : Propreté
A lot of Great, a couple frowns
The property is amazing, however the demo construction across the street went on all night from 2 AM - 5 AM … that needs to stop!
Séjour de 6 nuits en mars 2022

10/10 Excellent

Barry M.

Les points forts : Propreté
Review
Great place to stay, highly recommend
Séjour de 9 nuits en janvier 2022

10/10 Excellent

Rebecca S.

Les points forts : Propreté
Excellent location, well appointed condo unit
Stayed here from nov 2-11. We booked this unit last minute and condo owner Joseph was very quick to respond and get things organized for us to stay on such short notice. The location is amazing. Was just what we wanted right off the ocean. Very nice beach area right out front with some great Rock tide pools for kids to play in and look for sea critters. Water was warm and the ocean floor quite sandy to walk right into. Minimal seaweed during our stay. Even had a nice fellow that puts out beach chairs and umbrellas just for the condo on the beach. Will bring you food from restaurants and get you discounts on massages from next door. Nice perk. Infinity pool was amazing. Heated and very nice to swim and hang out in and literally be right off the beach. The unit itself is in a very nice spot in the building, right in the middle set back a bit on 2nd floor so you don’t get as much noise as the outside units would. Very loud beach club music on either side of complex. We were pleasantly surprised when we stepped into unit, very spacious and welcoming space for family of 5. Master bed was comfy. Other 2 beds were pretty hard but ok for kids. Was nice to have them provide continual bottled water jugs and never had shortage of toilet paper. Came to empty our garbages more often because they knew we had a baby. The staff at the condo were very helpful. Were there upon checkin and available quickly upon text if anything was needed. Had some issues with washing machine not working but they gave us access to another condo unit to do Laundry. Our dishwasher was out of commission the entire time so hopefully they will look to replace that soon. Was just a short half block walk to get onto 5th ave and less than 10 minute walk to access pier for ferry to Cozumel. We did most grocery shopping at Walmart and Mega which was about 15 minute walk with the family. Would definitely recommend staying here
Séjour de 5 nuits en novembre 2021

10/10 Excellent

Lucia G.

Les points forts : Propreté
Beautiful Place
We loved the condo and it’s location. We had everything we needed and enjoyed the community pool. The staff is very nice and helpful.

10/10 Excellent

Hannah H.

Les points forts : Propreté
Lovely place
Great location, right on the beach and very close to restaurants and shops, but still intimate, secure and relatively quiet. The property manager met us early on and helped with any needs and concerns. The on-site staff was also very courteous and helpful.
Séjour de 10 nuits en janvier 2020

10/10 Excellent

Kari W.

Les points forts : Propreté
Amazing Vacation
We were very impressed when we arrived at our condo on 12/24! The location is perfect (one block from 5th Ave, 5 minute walk to the ferry going to Cozumel, and right on the ocean)! The pictures were exactly as shown, staff were very friendly, and the complex is very safe and secure. The owner has a transportation contact, so you can get picked up from the airport ($70 each way), and they'll stop at a grocery store on the way to the condo. They also arrange rides to anywhere you'd like to go (they took us to Tulum for $150 round trip, but we were gone about 5 hours, and he stopped at his favorite taco stand and waited for us to eat, and stopped at a grocery store. Once you book, the owner is very responsive and sends you all of the information you need for your stay, including the name of the property manager in the event you want to ask questions, get recommendations, etc before you arrive. We had 7 adults (mom/dad + 5 adult kids) in this 2 bedroom condo, and it worked out just fine (one person slept on the pull-out in the living room). The kitchen has every necessity to cook all meals there, plus 5-gallon water canisters. The master bedroom has a patio door going out to the balcony. The balcony is spacious with a nice big table/chairs, so you can sit and look at the ocean, play games, etc. The beach is a public beach, but we had absolutely no issues (no possible way to get up into the condo area and pool as there are gates that have a code to get in/out). There is staff on the beach to put out chairs and umbrellas for you, and there are restaurants to each side of the beach where you can order food and drinks. The only negative (slight) to the beach was right directly in front the water is a bit rocky, but literally to each side of that section it was sandy (the beach has amazing sand). We loved it so much we actually thought about purchasing a condo for our own use and investment! Thank you, Joseph!
Séjour de 5 nuits en décembre 2019

10/10 Excellent

Matt M.

Les points forts : Propreté
Great location
Our family really enjoyed our stay. The location on the beach is amazing.
Séjour de 4 nuits en décembre 2019

10/10 Excellent

Melanie E.

Les points forts : Propreté
Spacious, comfortable, great view - lovely pool and poolside service from neighbouring bar/rest.
Awesome - we'll be back!

10/10 Excellent

Stacey B.

Les points forts : Propreté
H2
Another Great vacation in the books. My daughter and her husband stayed in this unit and were pleased. No problems whatsoever. Thank you Joe for working with us on a last minute add in for the family vacation.
Séjour de 7 nuits en septembre 2019

10/10 Excellent

Johnny L.

Les points forts : Propreté
Perfect
My family and I really enjoyed this property in Playa del Carmen. We would definitely recommend this property. Both the owner and the property manager are very responsive and available to your concerns.
Séjour de 7 nuits en juillet 2019

10/10 Excellent

Lyudmila L.

Thank you for allowing my family to stay at your beautiful place!
The apartment is everything you are looking for!

10/10 Excellent

michael c.

So relaxing, came back a second time!
This 2 bedroom condo is stunning! It's a 5-star condo, on the beach, in downtown Playa, close to all the action. The swimming pool is delightful and pushes right up to the beach. You can literally stand at the end of the pool and overlook the beach at the beach. The condo has a full kitchen and a washer dryer. You will love this place.
Séjour de 3 nuits en mai 2019

10/10 Excellent

Brandi G.

Perfect!
We had an absolutely wonderful time here. The majority of the other guests were return visitors as well who were so helpful with requests on where to eat and where to go, so friendly. The staff here will also be missed. What a great group of people! We had a fantastic time. This condo is perfect. Perfect location, perfect size, no complaints! We definitely plan on returning. The condo is a home away from home. I wish I could go back already... Thank you so much for having us...
Séjour de 7 nuits en mars 2019

8/10 Bien

Joyce K.

Great condo, great location, great vacation.
The condo was amazing. Location, location, location! It’s at the beach and only 1/2 a block from the 5th Avenue action. The beach has beautiful soft sand. Seaweed was plentiful. The Luna beach attendant set up loungers, umbrellas and tables wherever we wanted and the beach bars on either side compete for business serving drinks and food. Super nice for hanging at the beach. The condo is spacious and has a great view of the beachfront pool overlooking the Caribbean sea. Master bedroom views the sea and is huge. The kitchen is nicely appointed. The barbeque worked well. There was an issue with an air-conditioner. We told Edith and she arranged for repair after which it worked great. Painters were a bit noisy during the day grinding steel railings. None of the three DVD players worked. Edith replaced one however it was of poor quality and could only produce black and white. Edith was attentive and very helpful, she even helped us out with ordering pizza for delivery one night. The cleaners did a great job and made cute towel figures. Security was polite and would open the gate for us. We really enjoyed our stay and would recommend the condo for a great getaway that feels like a home away from home.
Séjour de 14 nuits en février 2019

10/10 Excellent

Irina R.

Excellent
Loved everything about this place
Séjour de 10 nuits en janvier 2019

10/10 Excellent

mike c.

Stunning! Fabulous downtown beach location. Gorgeous view of pool & beach!
5-Stars! Away from noisy 5th Avenue. Pool and beach are terrific. Marble floored 2 bedroom unit is stunning! Underground parking available, too. Security guard at front door and often on the beach. Safes in both rooms. King in master. 2 double beds in second bedroom. I love this place!
Séjour de 5 nuits en octobre 2018

10/10 Excellent

brittany M.

Amazing place to stay!
My boyfriend and I went to Playa for a nice Mexican vacation! Joe the owner and Edith the onsite property manager were both great hosts and very willing to help with all of our needs. The condo was very warm and inviting, beautifully decorated, and had everything we needed for our weekend get away! Being steps away from the beach, we enjoyed most of our time there as well as many nearby restaurants that did not disappoint! We will definitely recommend this place to friends and be back ourselves in the near future!
Séjour de 2 nuits en septembre 2018

10/10 Excellent

dave b.

Dave
Can’t Wait to Go Back!!! I went to Playa with my wife and 2 year old. The condo had everything we needed and was beautifully decorated and huge views of the ocean. Joe, the owner and Edith the onsite property manager were great and not only answered all our questions but gave great tips on restaurants and things to do. Luna is centrally located and you are literally a few steps away from everything you can want. The beach f is right out your door and 5th Avenue is on the backside of the building. The kitchen had all the appliances and kitchen ware you could hope for. It also had all the amenities, shampoo, lotions, laundry detergent, lots of towels, hair dryers and even coffee packets for our 1st morning. We are already planning are next stay!
Séjour de 3 nuits en septembre 2018

10/10 Excellent

braden c.

Spectacular in Every Respect.
This property exceeded our expectations in every way imaginable. The property was immaculate, well furnished, extremely safe, and very comfortable. The property manager and her staff went out of their way to make us welcome, help us with the kids, and make our stay increadibly fun and yet relaxing. The pool is fantastic, the beautiful beach is just steps away, and the service from the nearby restaurants (especially Fusion) is attentive and beyond friendly. The location is second to none. It is right in between the beach and 5th. I read one poor review of this property, just prior to arrival, and they could not be more off base. The multitude of other glowing reviews are spot-on and accurate. The owner and property manager were very attentive, polite, and quite frankly, a pleasure to have helping us on our travels. My wife, our two children, and I cannot wait to return to paradise and we will definitely be staying here in the future. We typically vacation to Hawaii for a few weeks each year, but, after receiving some of the finest service and accommodation that I can recall, we will be coming back to Playa and this wonderful property (with and without the kids) for years to come. Playa del Carmen is a beautiful area and Luna Encantada is a hidden gem within. Thank you to Edith and everyone else at Luna Encantada for an increadibly memorable and wonderful family trip. We hope to visit you all again very soon.
Séjour de 1 nuit en septembre 2018

10/10 Excellent

Trenton O.

Beautiful Unit and Views - Wonderful stay - Highly Recommend
We had a fantastic experience at Luna Encantada H2!!! The unit is spacious, beautifully decorated, and has perfect views of the ocean. Our family enjoyed the pool and beach, and this is a great place to bring kids. We enjoyed cooking in the kitchen and sitting on the terrace with a glass of wine to enjoy the view. Extremely relaxing and beautiful. The Owner is very nice, accommodating, and easy to work with. Same with the Property Manager and all of the other staff members we met. We were treated very well by everyone, felt welcome, and had no issues at all. I would highly recommend Luna Encantada H2 to my family, friends, and anyone looking for a fun, relaxing, high-quality beach vacation!
Séjour de 7 nuits en août 2018

2/10 Horrible

Jericha W.

Harassed by Property Manager my entire stay
My suite slept a total of 8 people and was also advertised as sleeping 8. Master bedroom with king size bed, 2nd bedroom with two doubles and a pull out couch that was also a double. I booked the room stating there would be 3 guest. I travelled from abroad with myself, fiancé and daughter. The extra space was a bonus if needed since there was family that lived close by that would visit frequently. After booking we invited a family member from Moreila, MX. He and I actually had a shorter stay. Out of the 5 nights booked we stayed for 3, arriving Friday and departing Sunday. My fiancé’s brother lived close by in Playa del Carmen with his wife and 4 children. The two had not seen one another in almost 7 years. He visited morning til night as that was the purpose of our travel. He and his wife grocery shopped and cooked for each day, got us around the city and helped get us the best deals on our excursions. Although we respected the property made limited use of the facilities the property manager harassed us the entire time. This caused the owner to also begin harassing us because she was in constant contact with him get bing him bad reports as if we were doing something wrong. Edith (property manager) was contacted to open the door to the suite because we were not given the lockbox code. When she came to open the door giving us access she was met by my fiancé, daughter, his brother, wife and 4 kids. From that moment she was very displeased wanted us to vacate the premises. Anytime we or a visitor went outdoors to the pool I began getting complaints from the owner. On Saturday Edith told us she was calling the police if we didn’t vacate in an hour. I knew we were doing no wrong so I was intimidated at all by that threat. I even stated to her that our guest could show her their I.D.’s showing that they lived in the same town. And she did not want to see them. They stated that I was untruthful when I booked. I stated 3, I actually had 4 guest that stayed overnight but I was very confused because the cost of the suite was for up to 8 people. If I chose to have 8 ppl stay, what would it have mattered?? Very displeased with property manager!!!!