4/10 Médiocre
Beau
19 oct. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They really make this hotel seem like the cream of the crop. I booked through Expedia because of the rating. 1st thing went wrong before we even arrived. Called 3 hours before we got here to make a dinner reservation and they were booked out. (I guess guests don’t get priority)! As for the hotel. Zero parking! We might as well of slept outside waking up to a room in the 30 degree range. The heat source provided was an electric fire place that when we told the front desk that it didn’t work he just told us it was probably the remote and to open up the unit and try the controls. Still didn’t work. After a shower you could take a bath since the drain was so plugged it filled the tub. We could have stayed warmer if we were able to close the window but the high end 35$ window ac wouldn’t allow for that. Very very disappointing stay. The only positive thing I have to say is the private hot springs were a nice way to enjoy.