8/10 Bien
Monica G.
13 mai 2024
Property Management co. vs rental itself
Based on previous reviews, we had higher expectations for our stay. Overall, the location and house itself was as described and we enjoyed getting away for the weekend. Every year our family visits Crystal Beach on Mother's Day weekend. Our concerns lay mostly with the management company. Immediately after booking, received an email from Swede's Real Estate asking if we were interested in adding on linens. We paid the $125 and had the expectation of towels being put away in cabinets and sheets on beds. To our surprise, we walked into the house to bags full of folded towels, wash clothes, and saran wrapped sheets/pillow cases laying in middle of the living room floor. Had we of known we would be making our beds and putting away laundry, we would have saved the $125 and brought our own linens. That's the last thing any of us Mother's wanted to do on Mother's Day weekend. It's not the end of the world, but also not ideal or a great experience. A few other things to note, the carpet in the bedrooms could be replaced, be sure to bring your own toilet paper (I don't know why we thought this would also be included in the linens fee ugh) it was also really hard to lock the front door with the key provided. There were a few small other things but not that important to list here. I also never received any check-in instructions on the day of arrival. Not through email or through the app. I'll leave it at that!
Monica G.
Séjour de 2 nuits en mai 2024