6/10 Satisfaisant
Stacey B.
25 févr. 2025
Les points forts : Propreté
Great place, too bad the owners doesn’t care about it
So we booked this place and we were excited to go, on arrival the prop manager met us and gave us a tour and we were impressed, too bad this did not last.Once we unpacked, we went to go sit on the amazing lower patio, but 3 of the 6 chairs were ripped and unusable so we took pictures and sent themThe next issue was the A/C did not work in the upper smaller bedroom, which we reported but no one came out to fix ( we were there 15 days)The downstairs master also had a/c issues, and while it did work it continually poured water out of the unit, again reported but never even had a guy out to look at it. Required the room to be mopped up 5 times a day and the 4 beach towels they had for the 8 guests were constantly used to soak up the waterDay 2 we went to go use the over to cook as there is no BBQ on either outdoor deck, and we could not get it to work, they sent out a handyman who tried to light the gas over with a Bic lighter and told us that we would need to do that never mind that once the oven hit temp it would shut off and we needed to relight. He stated that the Iver needed to be replaced but indicated in Spanish (which I could understand) that the owner won’t spend any money as it was for sale and he was too cheap.We went into La Cruz, one day because the building shut off the water, they were aware but did not inform us, so we found out from the neighbours. While we were gone, we were given 1 hour notice that the real estate agent was showing it.out os space
Stacey B.
Séjour de 15 nuits en février 2025