8/10 Bien
Voyageur vérifié
3 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is located in a quiet street but just 2 minutes walk from there you’ll find a small square with restaurants and bars.
I liked the fact that the hotel has a great design and that it’s very clean. The breakfast was amazing composed with delicious fresh products.
When it comes to the room there is a window but it gives into the back of the building and face another room (1 meter of separation only). You don’t get any daylight because of that. But if you’re out most of the day, you can do without daylight.
The other thing is that although the tap water is not drinkable, you only get 1 welcome bottle on arrival and then you have to pay a crazy high rate for 50cl of water. The fridge is full so forget about storing your own!
My other complaint is some of the staff members: the man who does at the service at the pool was great and so were the ladies who serve breakfast and the cleaners, and even the security guards! But 2 of the receptionists had an attitude. One literally rolled her eyes when I told her I didn’t speak Portuguese and during my stay she was talking to me like an idiot. Another one, spoke behind my back to her colleagues every time I was passing in front of them.
Their attitude wasn’t professional and if I would ask a question in English, they would look at me like I wanted problems.
Anyhow, it’s a nice hotel but at least you know the pros and cons to prepare your trip.
Voyageur vérifié
Séjour de 9 nuits en décembre 2022