6/10 Satisfaisant
Alicia T.
8 juin 2024
Les points forts : Propreté
Graduation celebration
Booked this short get away to celebrate 3 graduates. They are young teenagers, all brought their games to play on different tvs. NONE of the TVs worked, not even to WATCH tv. I texted the office early the morning after we arrived,i was asked what did it say on the TV and I responded no signal. A few hours later I asked what time someone would be coming,no response. We waited all day until we figured it was after hours and no none was coming so we went out in the evening and left the house. Upon our return at 730pm there was a man there working on the tvs.He had just arrived. He was there for 3 hours until we had to kindly ask him to leave because it was getting late and none of the tvs were working still up to our departure. There should be no reason a tech person is coming into the house when we have valuables laying around not expecting anyone. It is a shame he was working tirelessly while we were trying to enjoy our vacation which I could not because I sat there with him. He left and came back and worked on other tvs. We got tired and asked that he leave.The kids thought they'd be able to enjoy their time in the cabin playing games on all the tvs which never happened.
When we first arrived we were told to check in to the office at a different location 20 mins away. After driving for hours from Georgia and thinking we'd have access to the house I had to call and hold to be told I had to drive again. The mgmt co. was not responsive at all, I sent a VRBO message no reply
Alicia T.
Séjour de 2 nuits en mai 2024