2/10 Horrible
Chad B.
16 janv. 2025
Stranded
This was one of the worst experiences we have ever had. I booked this place for my wife, kids and grandkids. The morning of arrival I messaged and asked for the access information. Didn't hear back. I messaged again in the afternoon - Nothing! I messaged two more times and finally contacted VRBO. I spent an hour on the phone with VRBO who could not get a hold of the owner as well. VRBO wanted to compensate an overages in finding a new place however, VRBO doesn't allow same day bookings. Now my wife, kids and grandkids were stuck...several hours away...while I had to scramble and find a place for them to stay. It was an absolute nightmare. The message I finally received from the host was a cancellation due to children age requirements - which was not an issue. Save yourself the trouble and find somewhere else. VRBO did not properly elevate the concern and my family was stuck in an awful situation.
Chad B.
Séjour de 1 nuit en janvier 2025