2/10 Horrible
Margot D.
4 oct. 2024
Terrible experience beware
When we arrived we couldn't get into the property as the lockbox code provided was incorrect.
We were stranded outside in the freezing cold with our 5 year old at 10:00pm and they couldn’t get hold of the property manager to let us in. We were on the phone for over an hour.
We then had to find a room in a hotel to stay the night, until we were then let in, the next the morning.
It has been one week since this happened, and after multiple emails and numerous phone calls, they still are not responding, refunding me, or giving me any clarity in how they will resolve this issue.
Their blatant disregard to their customers is appalling.
Be warned. Do not book this bach.
Margot D.
Séjour de 5 nuits en septembre 2024