8/10 Bien
MYRIAM
Voyage en famille
23 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed in this hotel for 7 days and it went very well.
The staff at the reception is very kind, helpful and attentive to the customer.
The location is just perfect! Just a few steps away from the Freedom square, buses, metro and directly connected to a mall (various restaurants). The city can be visited on foot without any problem.
I have read some negative reviews about the security/safety, and I want to say that the police are present in front of the hotel every day. We didn't feel unsafe or anything. However, as in all big cities, you have to be vigilant.
The only negative point I would mention, would be the cleaning of the room. The cleaning is not done properly. The sheets are not changed every day (other 4* hotels changed every day), the vacuum cleaner is not done every day, bathroom done in a hurry. And even the bed is not made correctly.
Concerning the breakfast, please offer more choices to those who do not eat meat (smoked salmon...).
I would like to say that the reviews left are intended to improve the experience of future customers, if they are taken into account of course.
Overall, I recommend this hotel.
Thank you.
MYRIAM
Séjour de 7 nuits en mai 2023