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WATERFRONT et ABORDABLE

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Les mois affichés sont January 2025 et February 2025.
janvier 2025
février 2025

Galerie photos de l’hébergement WATERFRONT et ABORDABLE

Extérieur
Réfrigérateur, micro-ondes, four, plaque de cuisson
Extérieur
Enceinte de l’hébergement
TV connectée, lecteur de DVD, livres

Avis voyageurs

8,2 sur 10
Très bien

Cabane entière

2 chambres1 salle de bain14 personnes139 m²

Équipements populaires

  • Lave-linge
  • Parking disponible
  • Barbecue
  • Animaux de compagnie acceptés
  • Espace extérieur
  • Climatisation

Découvrir la zone

Map
Warrensburg, NY
  • The Sagamore Golf Club
    ‪14 min en voiture‬
  • Adirondack Extreme Adventure Course
    ‪18 min en voiture‬
  • Tripp Pond
    ‪24 min en voiture‬
  • Glens Falls, New York (GFL-Floyd Bennett Memorial)
    ‪34 min en voiture‬

Options de chambre

À propos de cet hébergement

Hébergement entier

Vous aurez la cabine entière pour vous et la partagerez uniquement avec les autres personnes de votre voyage.

WATERFRONT et ABORDABLE

UNE CABINE DORT 8 ET LES AUTRES 6. Descendez du pont pour profiter de la grande pêche, le kayak, le canotage et la natation. Asseyez-vous par un feu de camp par l'eau dans les soirées. éclairage de chaîne extérieure ajoute de la chaleur à la zone environnante. Profitez du meilleur des Adirondacks a à offrir à l'intérieur et à l'extérieur. S'il vous plaît vérifier également nos autres listes de VRBO et lire les commentaires. Sachez que nous essayons de notre mieux pour la livraison des vacances de qualité à chaque propriété. Ils sont vrbo id # 300732, 459630, 592223, 599054, 879232, 875106, 499745................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................ ou sur le pont et prendre votre dîner et faire cuire.
Lors de votre séjour dans cette cabane, vous ne serez qu'à quelques minutes de marche de Adirondack Park. Un parc aquatique est disponible. Cette cabane comprend des équipements et services comme une cuisine et un patio.
  • Cabane climatisée avec une cuisine, une machine à laver et un patio
  • Pour vous rafraîchir et passer un bon moment, vous trouverez sur place un parc aquatique.
  • À deux pas de Adirondack Park et à 13 minutes en voiture de Warren County Nature Trails
Cette cabane ne manque pas de petits plus. Sur place, vous trouverez notamment un parc aquatique. Cette cabane offre également des barbecues et un jardin.

Cette cabane de Warrensburg met à la disposition des clients des zones fumeurs.

Responsable de l’hébergement

Owner/Manager Glenda Duell

Langues parlées

Anglais

Services et équipements

Plage

  • Sur la plage

Ski

  • Ski de fond à proximité

Internet

  • Disponible dans la cabane : Wi-Fi

Parking et transports

  • Voiture nécessaire
  • Parking sur place

Cuisine

  • Batterie de cuisine, vaisselle, ustensiles
  • Cafetière ou bouilloire
  • Épices
  • Four
  • Four à micro-ondes
  • Grille-pain
  • Mixeur
  • Plaque de cuisson
  • Réfrigérateur

Restauration

  • Table à manger

Chambres

  • 2 chambres
  • Canapé-lit
  • Draps fournis

Salle de bain

  • 1 salle de bain
  • Baignoire
  • Baignoire ou douche
  • Douche
  • Papier toilette
  • Savon
  • Sèche-cheveux
  • Serviettes fournies

Espaces de vie

  • Salle de séjour
  • Table à manger

Divertissements

  • Jeux
  • Lecteur DVD
  • Livres
  • Smart TV avec chaînes par câble ou par satellite

Espaces extérieurs

  • Barbecue
  • Brasero
  • Jardin
  • Patio

Buanderie

  • Laverie automatique à proximité
  • Machine à laver

Confort

  • Chauffage
  • Climatisation

Animaux de compagnie

  • Animaux de compagnie admis
  • Chats et chiens admis uniquement
  • 2 animaux de compagnie au total

Accessibilité

  • Espaces fumeurs prévus

Services et équipements

  • Fer et planche à repasser

Points forts de l’endroit

  • À la campagne
  • Dans un village
  • Près d’un centre de boutiques outlet
  • Près d’un centre spa/bien-être
  • Près d’un hôpital
  • Près de la marina
  • Sur le front de mer

Activités

  • Parc aquatique
  • Alpinisme à proximité
  • Balades à la découverte de la faune à proximité
  • Balades à vélo à proximité
  • Basket-ball à proximité
  • Bateau à moteur à proximité
  • Chasse à proximité
  • Équitation à proximité
  • Escalade à proximité
  • Golf à proximité
  • Kayak à proximité
  • Luge à proximité
  • Motoneige à proximité
  • Natation à proximité
  • Observation d’oiseaux à proximité
  • Parachutisme ascensionnel à proximité
  • Parc de loisirs à proximité
  • Patinage sur glace à proximité
  • Pêche à proximité
  • Plongée avec tuba à proximité
  • Rafting à proximité
  • Sentiers de randonnée à pied ou à vélo à proximité
  • Ski nautique à proximité
  • Tubing à proximité

Dispositifs de sécurité

  • Aucun détecteur de monoxyde de carbone signalé (l’hôte n’a pas indiqué si l’hébergement était équipé d’un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable)
  • Aucun détecteur de fumée signalé (l’hôte n’a pas indiqué si l’hébergement était équipé d’un détecteur de fumée)

Informations générales

  • Jardin
  • Superficie de l’unité d’hébergement : 139 mètres carrés

Conditions

Arrivée

Arrivée : 16 h 00
Âge minimum pour l'enregistrement : 18 ans

Départ

Départ avant 10 h 00

Informations concernant l’arrivée

Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hôte

Animaux domestiques

  • Les animaux de compagnie sont acceptés
  • Les chiens et les chats sont les seuls animaux de compagnie acceptés
  • Max. 2
  • Sous conditions
  • Pour plus d'informations, vous pouvez appeler l'hébergement au numéro indiqué sur la confirmation de réservation
    • Les animaux d'assistance sont exemptés de frais.

Enfants et lits supplémentaires

  • Les enfants sont admis.

Informations importantes

À savoir absolument

Cet hébergement est géré par un hôte privé (une partie n’agissant pas dans le cadre de son commerce, son entreprise ou sa profession). La législation européenne relative aux droits des consommateurs ne s’appliquera pas à votre réservation, y compris le droit de rétractation. Toutefois, la politique d’annulation définie par l’hôte privé couvrira votre réservation. Les articles 1100 à 1386-1 du Code civil français s’appliqueront. https://www.legifrance.gouv.fr/codes/id/LEGISCTA000032040794/
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation
Vous recevrez un e-mail contenant des instructions relatives à l'arrivée et au départ de la part de l'hôte. Vous recevrez également un e-mail de la part d'Abritel contenant un lien vers un compte Abritel qui vous permettra de gérer votre réservation.

Nous devons aussi mentionner…

  • Pour pouvoir voyager avec votre animal, veuillez contacter l'hébergement directement au numéro affiché sur la confirmation de réservation.

Hébergement aussi connu sous le nom de :

Waterfront Affordable Warrensburg
Waterfront Affordable Warrens
Waterfront and Affordable Cabin
Waterfront and Affordable Warrensburg
Waterfront and Affordable Cabin Warrensburg

Avis sur l’hébergement WATERFRONT and AFFORDABLE

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 14 avis sur 27." "
Note des voyageurs de 8 (Bien), d’après 5 avis sur 27." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 27." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 27." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 27." "

7,4/10

Propreté

Avis

10/10 Excellent

Holly R.

Les points forts : Propreté
Private waterfront cabins
Absolutely 10 stars. Private✔️Pet friendly✔️View ✔️ Remember, It's camping at its finest. Clean, comfortable and enough room for larger family's Highly recommend. Will be returning
Séjour de 3 nuits en octobre 2024

8/10 Bien

jason j.

The cabin getaway with an awesome river
Our stay there was very nice. The best part about the entire trip is the river. We had three kids ages 9-12 and all had a great time playing in the river. The grounds were very neat while we were there. We were the only people around. It was so amazing not to have anyone around, the only suggestion is a deep thorough cleaning. very strong smell of mildew in cabin, other than that, it was an amazing time
Séjour de 4 nuits en août 2024

4/10 Médiocre

Thomm Q.

Les points faibles : Propreté
Too much trouble
We had electricity and water for 7 hours total from Monday-Thursday. Storms can knock out utilities--not Glenda's fault but is a concern. A generator would help. We had to buy lights, toilet paper, and water--and not shower. She told us to flush with river water. When restored, the water didn't stay hot. The electricity didn't come back to all rooms. The washer leaked. It was filthy. The carpet stained socks. A paper towel pressed onto any floor came back dirty. One of the mattresses was stained, and there were mouse droppings. It is musty. You would expect the mattresses from Scout camp, not a rental: stiff and plasticky. A guest suggested this was because of bedbugs. I did not see any. The refrigerator doesn't close if the vegetable bins are in. This cannot accommodate many people. The loft in the little cabin is tiny. You'd be better off in sleeping bags. If you trust your kids to stay put, they might love it. You can only lock that door from the outside. The river is private. Tiny fish will nibble your toes. A highway is on the other side, so do not expect quiet. Some toiletries were provided in the big cabin. Previous guests partially used most. Glenda tried to talk through the lack of electricity, but stated there wasn't much she could do. She offered to move us to another rental if we cut our vacation short a day, which was unacceptable to us. She said we should contact VRBO or homeowner's insurance to get the lost money, neither of which did anything.
Séjour de 4 nuits en juillet 2024

10/10 Excellent

William T.

Les points forts : Propreté
Not bad
Interior was smaller and more cramped than what pictures showed but that’s what cameras do. Vacuuming was not done on it in a little bit. But it was pet friendly and it’s kind of like a cabin that you would get at a camp ground. My dog enjoyed the river and we enjoyed using the fire pit. Bathroom needs to be remodeled but it does look like remodeling is going in stages. But all that matters for us was we had a good time and was able to bring our dog. I would say if you’re looking for something fancy go somewhere else. If you mostly want to spend your time outside like a private camp site so to speak come here. Little pricey I thought for what it was but we enjoyed ourselves and that’s all that mattered. Would come by here again.
Séjour de 3 nuits en juin 2024

10/10 Excellent

Janieta R.

Les points forts : Propreté
Excellent
Wonderful
Séjour de 3 nuits en mai 2024

4/10 Médiocre

Jain J.

Les points faibles : Propreté
Needs a good deep cleaning .
Overall we had a good time, but we didn’t spend much time in the cabins , we enjoyed the river and sitting out around the fire pit! However I would recommend a deep cleaning to be done in the bigger cabin, the bathroom was pretty bad, dirty dirty bathtub, it literally had dirt in it , it smelled like pee, and mold . The windows need cleaning , very dusty all over, Spider webs inside the cabin , I mean if it gets clean on a regular basis we shouldn’t have to see that, also the floors were not swept, and the rugs were wet, I couldn’t let my kids walked around in socks As far as communication : I didn’t get access information ahead of time , I sent messages thru the app and no response until after I got there , I was very stress about the fact that I drove about 3hrs there without knowing how will I access the property, when I got there the doors were unlock and the keys were there which was fine , however I think it’s important to get the info ahead of time .
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Sheila H.

Les points forts : Propreté
Rustic private setting
Glenda is a great host and provides nice extra touches such as amenities baskets with toothpaste, Tylenol, etc that are often forgotten when packing. She provided pool floats which we used in the river and the outside lighting has been upgraded which was perfect at night.
Séjour de 4 nuits en juillet 2023

10/10 Excellent

Kenzie A.

Les points forts : Propreté
Memorial Day weekend
Check in was very easy. Glenda provided a basket in the bathroom with essentials which was helpful. The cabins are right on the river which was nice and secluded. Around the bend the water is pretty fast so if you have young children or dogs life vests are definitely recommended. My dogs loved playing in the river once we got across to the shallow slower water! There is also a nice fence in area for children and or dogs which I thought was very helpful! Glenda was also very cooperative when adding an extra night to our stay.
Séjour de 3 nuits en mai 2023

10/10 Excellent

Kimberly M.

Les points forts : Propreté
Take a Deep Dive into Country Life
We are an outdoorsy family....soooooo keep that in mind.... This multi rental cabin getaway was fantastic for us! -None the less , there are mouse droppings in the main kitchen cabinets...saw no mice while we were there... the smaller cabin (200 ft away) had No droppings whatsoever! This cabin has NO indoor fireplace but the boys dug out the outdoor pit from under the snow and it was ON! Outdoor lighting is present but bring your own extension cord there is none there...A lot of outdated country furniture in cabins main rooms mixed with more modern bedrooms-(new bedding and decor) gives this place a good (mixed)vibe- bathrooms and plumbing are not in great working order- one shower doesn't work but the other does- one sink didn't work but the other did ...oh well deal with it because there are GREAT GREAT GREAT views... New Year's Day Polar bear challenge was a hit! Take your family out to the country for Pete's sake and get away from it all! We skied Gore Mountain ( about 40 mins away) as "Lake George was just about shut down! " STILL Open for business was local restaurant ***BARNSIDERS BBQ *** Awesome food drink & PRICES.
Séjour de 3 nuits en décembre 2022

10/10 Excellent

Marletha H.

Les points forts : Propreté
Renter
It was great for my family
Séjour de 3 nuits en septembre 2022

6/10 Satisfaisant

Thalie S.

Les points faibles : Propreté
Few surprises
The place is not suitable for 14 people. The shower in the small cabine did not work, there was mouse poop in the cabinets. The spot is very nice with the river just in front, but definitely not worth more than the price.
Séjour de 3 nuits en octobre 2022

8/10 Bien

Bob C., Westfield

Rustic with a watery Playground
Lake George is one of our favorite places and this camp gave us all the access to schroon River and enjoying the better parts of lake George. Little bit on The rustic side for some of us but it was all that we hope it would be.
Séjour de 4 nuits en août 2022

10/10 Excellent

Sonia N.

Les points forts : Propreté
The place is amazing it’s just not to much space for 15 people but definitely a good experience
It was nice quite and very peaceful definitely would go again
Séjour de 4 nuits en juillet 2022

10/10 Excellent

Sheila H.

Les points forts : Propreté
Exactly what we were looking for!
Owner Glenda was quick to get back to me when I had questions. Property was as described- rustic and nothing fancy but perfect for our family of 15 when our usual campground was sold and we wanted a place where we could accommodate our large group and keep the camping vibe. We had plenty of space to pitch 2 tents in the yard but also had the luxury of real beds, a kitchen, hot showers, internet/tv, and washer/dryer. Basket of amenities and games was a nice touch. Towels and linens meant we had to pack less. Kids (age 5-10) enjoyed tubing in the river - just made sure adults were in the water with them to help with the current. Kids enjoyed the little play area and trikes. Truck noise from highway across the river detracted some from the idyllic setting and outdoor lighting was not set up or functional but between the campfire and our own camping lights we had plenty of light outside. All in all a great family trip. Can’t wait to come back next year!
Séjour de 4 nuits en juillet 2022

10/10 Excellent

John M.

Les points forts : Propreté
good stay
It was good. It’s a good 15 minutes for Lake George. The water was a nice bonus it was like a little private beach. Everything was very private no one would complain if music was too loud or not. It was a good stay.
Séjour de 3 nuits en juillet 2022

4/10 Médiocre

TIMOTHY D.

Les points faibles : Propreté
Not what we expected
Property manager was very responsive to our questions and concerns. Check in was simple and easy, location was great. However the river is very fast flowing in this bend of the Schroon River, so families with small children should take that into account. Our group had several small children and a couple infants and we could not allow them near the water unless they were held by an adult, there is no shore line for the kids to play near the water (its all steep down hill) unless you cross the river which is ultimately what we ended up doing, but made us nervous with the little ones. The cabins were lack luster and in need of repair specifically the bathrooms, the bathroom in the bigger cabin was kind of gross. Mildew in the shower, and the shower head was basically dangling out of the wall, and there's water damage under the toilet, it felt like the toilet was going to fall through the floor. The bathroom in the smaller cabin seems like it was built for children, the adults had trouble fitting in there, and were not a large bunch. The beds in the rooms are not comfortable and were difficult to sleep on. There were stains on the carpets, and the furniture was outdated. We're not normally a picky bunch (we usually do our family trips in tents at campgrounds) so a lot of these cosmetic issues could have been overlooked had the place not been soo expensive. I feel the owners could really benefit if they used some of the extra money they're making to invest into the property and fix some of these things. We love this area of the Adirondacks and will definitely return, but not to this property unfortunately.
Séjour de 6 nuits en juillet 2021

8/10 Bien

Sharon C.

Family vacation
The property is private and serene on the water. The owner has done some improvements on the trailer which makes it look rustic. Bathroom was a little less desirable. Definitely needed an update. Small cabin was okay but the loft is definitely for younger people Not much room up there but otherwise cute. I thought the price was a little high but we as a family were looking for the camping vibe and we definitely had that. Be prepared for the bugs and a lot of sand if you have kids. The location was private and we did see a lot of nature but were close to stores. Internet stopped working after the first day and we could not get it to work after that. The owner did have lots of new items in the cabins like towels, baskets of things we might have forgot, a nice gesture. The place definitely has great potential and they seem to be putting a lot of work into it. We had fun and my grandchildren loved it so I guess that is what matters more.
Séjour de 4 nuits en mai 2021

10/10 Excellent

Katherine R.

Perfect for all ages
We skipped our first night due to rain.but arrived to a beautiful sunny day..a little swimming fishing and great family time. This is a bit rustic but very clean and the basket of extra toiletries was greatly appreciated. Having 2 separate houses allowed for infant and toddler naps. We did have a huge storm move in so put plan b into effect we went to the Painted Pony bbq and Rodeo a great time was had by all. We are a family of 7 months- 53 and everyone had a great time. If we had thought it through we would have tried to add an extra day. However only being an hour 1/2 from home this will be on our list for another get away. The only thing I would suggest is to get some kind of ozone machine. The main house smells musty and stale but we purchased some airfresheners. I would also suggest bringing your own pillow. A big plus was the shower was amazing strong pressure and plenty of hot water. We would definitely recommend this for everyone.
Séjour de 2 nuits en août 2018

10/10 Excellent

Amy T.

Great relaxing environment
We are a supportive living program and our individuals wanted to take a camping trip and I came across this property that would accommodate everyone. We had 14 people all together and our individuals said they had a wonderful time. It was perfect for us and we hope to plan another vacation here with them again. We also checked out their other property next door and that was a beautiful house as well and we might try to stay there next time. Everything you need is in these cabins! Thanks again for everything we had a great time!
Séjour de 2 nuits en juillet 2018

2/10 Horrible

Jessie L., New York

Horrible experience with this house
The definition of a vacation house should be comfortable, clean, safe and functional. But this house provided none of them to me and my family. There were maybe millions of mosquitoes outside of the house, but the house doesn't have window shields which we can't open the windows to get fresh air in ( inside the house smells really bad with all the carpets, old wood wall, cabinet and furnitures) We tried to turn on the AC units in two bedrooms and one on the hallway (super tiny house). The circuit breaker jump 5 times within 2 hours. The breaker is located outside the house( feels like in the middle of nowhere) The owner listed the house can sleep 14 people. Two bedrooms in the main cabin and one bedroom in the small cabin. Top of the bunkbed is very close to the ceiling (18") which you can smell the ceiling tile, face to face to mosquitoes and spiders. The queens size bed in the "master bedroom" which later found BEDBUGS. (one of my family member got bitten) The portable AC for the small Cabin is full of dust and dry leaves. Not enough hot water for two people to take shower in a road( the owner claims she cleans the house for the last 3 days) The owner didn't provide wifi password once we get there. ( we figured out ourselves) Called the owner to report our situation the next early morning, she didn't call back until 5pm in the evening (how nice) Me and my family need to leave the next day morning even I rented two nights. We just can't stay any longer. We all suffering. Thank you to this " vacation house" owner for ruining our short vacation get away. I hope this will help other people out.
Séjour de 2 nuits en mai 2018

10/10 Excellent

Stefanie G.

Great get away with a group of friends!
The property has everything you need for a long weekend get away with friends and isn't far from town and Adirondack tubing adventures!
Séjour de 2 nuits en août 2017

6/10 Satisfaisant

Elizabeth T.

Not quite as advertised!
Think of it as camping with access to a bed and bathroom( with a door that does not shut and a toilet that only flushed 2/3 times before you had to open the tank and reset the lever) You have to have a fire on all the time outside to smoke away the mosquitoes. I realize that they are part of nature, but a heads up from the owner would have been helpful. They swarmed you each time you got out of a car or came out of the house. Refrigerator and kitchen counters were clean but the items in the cabinets were 50/50 as to being clean. Mouse droppings on stove etc. the view is pretty but note there is s highway right across the river so don't expect solitude. Glenda was nice when you could reach her... we didn't know the wifi password the night/day so only had one phone that worked( no ATT) service at the location. She does not respond to email or to the phone number posted on the VRBO site....we couldn't access her cell phone without wifi....! We only had 4 people and used the large cabin (trailer home) pictured. No way could it sleep 8... if you had opened the sofa bed the guests in the right side bedroom with the double bunk would have had to climb over the sofa bed to get to the bathroom or kitchen. Note that mattress in the lower bunk was so used my son in law said he was about 6" lower than my daughter on the other side of the mattress. This place needs some TLC throughout. With that and a less wet season for mosquitoes it could be a really nice place.
Séjour de 7 nuits en août 2017

8/10 Bien

Daniel W.

A nice quiet cabin a short drive from Lake George
We stayed here during July 4 weekend. It was a good, quiet spot away from the crowds around Lake George. Unfortunately, it was a warm few days after a cooler week, so the mosquitoes were pretty vicious. Also, there was a huge amount of rainfall the day we arrived, so the river was 10x it's usual volume, which meant no wading and bad fishing. The fire pit was a savior when it came to the bugs. We had a family of 3 in the smaller cabin and two couples in the larger plus a toddler, an infant, and two dogs. The property was at capacity with our group, so I feel like the claimed capacity of 14 is inflated. Finally, the cabins need a bit of maintenance. The stove/oven in the larger cabin needs repair, but mostly still works. The one in the smaller cabin was not even plugged in, and didn't have an outlet installed, just unterminated electrical wiring. The wifi did not function when we arrived, but was fixed by our final day at the cabins. This was pretty inconvenient since cell service is spotty and we hoped to do our day to day planning after we arrived. I wish there were more detailed instructions for arrival and what is expected as far as cleanup. We did very basic cleaning and no laundry, and got our full deposit returned. The cabins are well furnished with cookware and linens, including beach towels. It is a good place to bring dogs. Overall, we did enjoy our stay. The location is great, and the price is right. We will definitely consider renting again!
Séjour de 3 nuits en juillet 2017

10/10 Excellent

Boris Z., Oakland Gardens

Great scenery!!
We truly enjoyed the river right in front of the cabins, the firepit and the bbq were perfect too. The cabins are smaller than in the pictures, accommodations were somewhat uncomfortable but we made the best of it. Over all we really enjoyed this property will definitely come back.
Séjour de 2 nuits en septembre 2016

6/10 Satisfaisant

Ali N.

I like the location and the nature but there were some issues with property.
We booked the property for 8 adults and 6 children. When we got to the property we sleeping beds only for 12 people. Two of us had t sleep on the floor. It all Started with sending e-mail to Owner with check-in time. No replies what so ever from the owner. We need not know the exact address to the property since it is not mentioned in their web site and you don't get with conformation e-mail. We are to Dimond Point around noon at the day of checking in. I tried to reach Glenda (the home owner) by phone, text and e-mail but no replies back. I tried to contact homeaway.com since we booked the property via them. Representatives from homeaway.com or travelers care tried to contact Glenda many times but there were no responses from the homeowner. Finally around 5 pm the traveler care representative provided us with address and we finally got to the property around 6:00 pm. When we came to the house and there were no electricity in some parts of the cabin. The toilet in the main Cabin was leaking from it is tank. There was no wifi in the house as promised and therefore I was able to check my e-mail till I came back home today. I just my e-mail I saw e-mail from Glenda dated 8/19/2016 at 6:15 pm sending me the address for the property. It is possible that Glenda might have some problem at that day and couldn't reach out to us but she could have had someone else to call us back and inform us what was going on. I am from NYC and I am in customer care business. All I know is that I would never ever leave my customer in suspense. It is very unprofessional. The property is located in a wonderful place. The nature is great and we enjoyed our time there but the type of customer service we got threw me off. I am not a satisfied customer although it does not take much to make me happy.
Séjour de 2 nuits en août 2016