2/10 Horrible
Mary G., St Louis
11 mars 2025
Les points faibles : Propreté
Concerned for our safety
We pulled up to the property about 4pm. The neighborhood seemed questionable and there were a lot of cars and people milling about watching us. We did not stop as we didn’t feel comfortable. We went to the grocery store up the street and saw some firemen while shopping. We asked them about the neighborhood. When we gave them the address of the rental, they told us to be alert and careful and not to be outside after dark. We decided not to even check in because we were concerned for our safety and our rental car. This was a new listing when we booked the property with no reviews. When I went into the app to contact the property manager about our decision, I saw 3 reviews from the past 3 weeks expressing similar concerns. This property was not located in the type of neighborhood we expected, based on the pictures and description provided. We shared our concerns with the property manager who told us they were unfounded and would not refund our money. We were forced to find alternate lodging for our 5 nights immediately.
Mary G.
Séjour de 5 nuits en mars 2025