Avoid this hotel. Don’t be tempted by the low rate. Really. This was genuinely the worst night away we have had for many years.
30 years ago, I remember The Harte and Garter Hotel as a smart, up-market establishment. Not any longer.
The fabric and decor of the building is in a shocking state of disrepair. Peeling paint, swollen and cracked woodwork, ragged and worn carpets, DIY bodge jobs wherever you look. The fire alarm outside our room was missing its inner workings, despite retaining its signage and instructions. The radiator in our room was not working and the room cold - instead, we were supplied with a cheap electric space heater. The advertised “double-bed” was hilariously narrow and the mattress so old, worn and without support that we hardly slept… and checked out early.
Sadly, today’s Harte and Garter is an utter disgrace. If the management had any integrity they would close immediately and not open until the building was renovated from top to bottom by honest crafts-people.
Dr Paul Matts
