9 juin 2022 par Daniel Perez, General Manager
Dear Joel, Thank you for taking the time to share your feedback. We work hard to provide all our guests with a pleasant experience and it is disappointing to hear that your recent stay with us fell short of our high standards. We regret you did not inform us of this while on-site so that we could have taken immediate action with our housekeeping department. Nevertheless, we are pleased we could help start your day the right way with a tasty breakfast. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Daniel Perez, General Manager