Where to begin on this disaster of a stay.
When booking this property it is not made clear that there is an additional $100 hold placed on your account, they said the third party should have notified us of the additional charge for incidentals but they didnt. This was inconvenient but far from the worst thing about this trip.
We were booked for two nights, we were told we could check in early, so we arrive early with our 1 yr old and were then told the person we spoke with was wrong and our room wouldnt be available till 3. Which, ok, we booked were book for that time so all in all, more minor inconvenience but not catastrophic.
We finally get checked in and ive stayed at plenty of extended stay when i traveled more for my profession. Ive never known them to charge for things like dishes (extended stays only) in the room or a coffee maker, or that you ever had to request any of that stuff. Its always come standard, well not here.
As we tried to go to sleep for the night the room above us was blaring music and seemingly wrestling around upstairs. I went to the front desk and asked is there a quiet hours policy, there wasnt, but she said she'd call up there. The music and partying continued till one in the morning and only stopped after another trip to the front desk and then up to the room above to ask them to quiet down.
Needless to say we didnt sleep well. This story could go on but im out of characters. Moral of the story dont stay here.
