The good :
Clean, good size balcony and room.
Comfortable beds and bedding.
Staff are polite, area is quiet, gardens are well kept.
The bad :
Breakfast was very basic/ catered to more German/ cold meats.
There was sign above the fruits to say u need to b ask head chef if u want to take any of it to your room from breakfast buffet
Air con is centrally controlled so u have no control on temperature if u want it on.
Staff seemed very busy and not proactive.
The ugly :
They give u no water in the room. No kettle.
There is no mini bar/fridge. U need to ask them and they charge if u want one.
I asked for one on my first day as we can food n film we needed to store.
They brought one in, never tested it so despite being out all day and coming back, it was not cold and not working.
I complained, they brought two hours late, plugged it in and said its all working, takes time to cool and left. Next day 2nd fridge still not working.
We checked ourselves and noticed the bulb is not even on so either the plug or fridge broken.
Complained again and said its urgent. Someone arrives with 3rd fridge an hour later, again plugs in, no checks and goes on to leave. We stopped him and showed him why it doesn't work, cause the bulb is not even on! He agrees and says he'll back in 2min, an hour later no sign of him. I call to complain. Another hour later someone arrives with 4th figure, we tell them its likely not a fridge problem. He figures circuit breaker was on. Terrible service
