6/10 Satisfaisant
susan h.
13 janv. 2025
Les points forts : Propreté
Great spot, but poorly managed
House is great. Convenient location, very clean and comfortable, well stocked, uncluttered, nice open concept. We arrived Thursday night with plans to work remotely on Friday and Saturday. Unfortunately there was no WiFi, internet or cable. We reached out to management right away and did not get any response. Called two times on Friday and they eventually dropped off a hotspot. They said the tv wouldn’t work though. We ended up calling the cable provider and scheduling the repair on our own. Finally by Saturday evening we had tv and internet, but we were checking out Sunday morning. Property management did nothing to help and we had to wait around for the repair crews to work. Also there is a wood pellet stove and no pellets were left for it. They did bring some pellets on day 2 after I requested them in writing and a follow up phone call. And the stairs, deck and driveway were solid ice. It hadn’t snowed in a week, so this seemed negligent. We spent almost a 1/2 hour clearing the ice.from the entryways. The lack of communication and poor management was just unacceptable. The house is great, but the management really dropped the ball.Very disappointing.
susan h.
Séjour de 3 nuits en janvier 2025