8/10 Bien
Voyageur vérifié
4 oct. 2024
Accommodation in Venice
The property was what I had expected. It was very comfortable and the location was further than I anticipated but I found the vaporetto was only a 3 min walk and the Piazza St. Marguerite had all the stores we needed for supplies; plus restaurants.
There were a few problems. The owner was unreachable by telephone. He stated in another review that his phone number was on the paperwork--it was not.
We emailed him about a stopped up sink and he said a handyman would come the next day and fix it. No one came.
We were three adults and we asked for more than six towels, never responded. We asked for more hangers, there were only six in the apartment. Never responded.
The most important is that I have not received our deposit back as yet. He told me he posted it 3 days after our return.
Cleanliness was another problem.
The bottom shower had mildew and leaked all over the floor The walls needed to be washed and the clothes cabinets needed to be dusted.
It is a shame because the apartment and complex was very nice, quiet and convenient.
Voyageur vérifié
Séjour de 4 nuits en septembre 2024