6/10 Satisfaisant
Kimber S.
2 août 2024
Les points forts : Propreté
Disappointing
Though the unit was clean and looks like the photos, there were a handful of things that my husband and I didn't appreciate. Firstly, there is no shampoo provided and it doesn't state you need to bring your own. I never travel with shampoo and have never stayed anywhere where it wasn't provided. They also don't provide kleenex, again not mentioned, or beach towels which I find tacky since the whole reason you are there is to go to the pool and beach! The bathroom tiled floor has a few chips in it which doesn't look very good and is distracting, as well as a couple in the hallway. The bedroom had a few broken drawers on both wood dressers - and no nightstands which is pretty unusual and inconvenient. The pillows were terrible. The lock on the glass door leading to the bedroom balcony was also broken. No one told us there was water available and that was the one thing we did go out and buy! The check-in process was inconvenient and several miles away from the property and hard to find even when using Google maps. We had to rush to make sure we got there before they closed as we didn't want to pay yet another fee which would have been very unfair to impose. The unit has a lock box anyway so why are they making you travel out of your way to get a code which most people provide via email - and the room was already paid for! All in all, it was only an okay experience. I do not appreciate being nickel and dimed, particularly when basic services aren't even provided!
Kimber S.
Séjour de 4 nuits en juillet 2024